10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 4,012 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
This incident occurred on October 14, 2014 at approximately 2pm. I was leaving my dentist's parking lot. I backed out of my parking spot, stopped and with my foot on the brake to shift into drive, the car shot backward at a very high rate of speed. To avoid hitting the building I turned the wheel sharply, but could not avoid hitting a parked car. Damage to my vehicle was almost $3000. I reported the incident to Toyota and they did an inspection on my vehicle and said they found nothing wrong so I must take responsibility for the accident.
- Traverse City, MI, USA
Anytime during warm weather when the air conditioner has been/is being used there is a disgusting foul mildew odor immediately upon starting the vehicle. The odor is nauseating and causes headaches. Every time the car is driven, I have to turn on the heat and put all the windows down for about 5-10 minutes to get rid of the odor. Apparently there is an issue with condensation from the ac not draining properly. I have been able to find several similar complaints online. Some dealerships claim they have never heard of this issue, while others admit that they are aware of it but that Toyota has no "fix" for it. Breathing in mold is a safety concern. This does not occur in the winter when ac is not used.
- Maryville, TN, USA
Within two or three days after the 10,000 mile check-up(July 3,2014) my wife and I noticed a stagnant odor coming from the A/C vents on first start up in the morning. A/C had been set on recycle air. We set the A/C to run with air flow on vent and odor is still there. A/C ran for awhile and odor would go away. Odor just got worse on every start up. Carried to Toyota service department where we purchased Camry and let the service manager smell the odor coming from the A/C vents at 8 am July 20, 2014. He said he could smell it. The service dept. Kept the Camry July 20 and 21. I talked with the service manager around 3:20 pm on the 21. He said Toyota tech. Dept. Had sent them a bulletin stating to change the cabin air filter with a charcoal lined cabin air filter and to run the A/C on vent for awhile before shutting engine down so A/C system could drain. July 24th., service dept. Installing charcoal lined cabin air filter. Service dept. Said A/C system would have to dry out when asked about mold and bacteria build up. This problem has not really been addressed by service dept. Except for turning on car heater to dry A/C system out. Odor did not go away. My wife drove Camry on a trip July 12-14, 2014 where she drove for seven and a half hours each way. Six days later she developed a severe sore throat. She went to our local doctor on July 23rd. He gave her a steroid shot and said it could be related to the above problem but was not strep throat. We are worried about the build up of mold and bacteria.
- Monticello, AR, USA
- Orlando, FL, USA