10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 0 / 1
- Average Mileage:
- 38,675 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The panel that controls the interior lights, garage door operation, moon window and an SOS button appeared to have an electrical malfunction and part of that control panel which is on the ceiling between the moon window and mirror melted due a heat source. I do not know what caused the problem but took the vehicle to a dealer and they would not advise on what made the plastic melt. In my opinion that could have caused a fire as the vehicle is in the garage when not in use.
- Spring Valley, CA, USA
My car has a vibration on the front end. I have taking it for alignments, tire balancing none of those is the issue. We check for CB joints, wheel bearing not the issue. Someone made a statement of the same issue I am having with my car saying that it-??s a class action lawsuit out take it to a transmission shop get it fix and submit invoice to get reimbursed.
- Hanover, VA, USA
I just bought my car it's a 2013camry SE and I noticed the paint on the roof is flaking and now there's a couple spots on the trunk that are flaking I recently found out that Toyota has a recall on that issue and I have the pearl blue paint job I've never seen a car do this I was just in shock when I noticed it was occurring it's just the top of the car flaking and I always wax it every 3 months I never got a letter from Toyota I am the 2nd owner I have another issue with my ac not working and my airbag lights on if u can give me a call at [XXX] id greatly appreciate it thank you for your help INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- San Diego, CA, USA
I am sending this msg in regards to my 2013 Toyota Camry SE that I leased and decided to purchase after the lease ended from Toyota Heritage in Catonsville. I am experiencing problems with my torque converter. This is an issue that Toyota knew that would happen to my car and now that I am experiencing this problem Toyota doesn-??t feel that they are responsible for the fix since the warranty has expired. I notice this problem in February 2019 when driving to work every morning at the same spot it felt like I was driving on the edge of the road. I figured it was road damage, because it would happen at the same spot every morning curve in the road. On March 16, 2019 due to COVID-19 we were sent home to work from home until Feb 2022. I wasn-??t driving my car much due to COVID. We are now back in the office 1 day a week. In July 2022, I had my brakes done by a licensed mechanic and I informed him about the issue I was experiencing and he told me it was my torque converter, his mother has the same issue with her 2013 Camry and Toyota is aware of the problem and not paying for the repair l. In Oct or Nov, I took my car to Heritage Toyota in OM for my usual maintenance and I informed the advisor of the issue and he stated it-??s my torque converter and the warranty has expired and I will be responsible for the $2000 repair. I never received the letter they claimed was sent and no one can send me proof of the letter that they was sent to me. I can-??t understand how Toyota is not responsible for this problem they knew would eventually would happen and when asked why didn-??t they fixed it when I was bringing my car in for maintenance I was told because I did not report there was a problem. I told the advisor it wasn-??t a problem then, I am experiencing the problem now. He didn-??t have an answer. I even called Toyota Corp and getting the same reply. I am now thinking my transmission is going up due to this issue. Please help me!! Thank you.
- Randallstown, MD, USA
The 2012-2014 Toyota Camry U760 ATM ECM Software update recall refers to a shudder that can potentially happen in these Toyota models made during these years. The shudder comes from the transmission, especially during the acceleration of the Camry models
- Dana, NC, USA
I am the owner of 2013 Toyota Camry SE VIN# 4T1BF1FKXDU279537. My vehicle shudders when I drive over 25 mph. On 19 April 2022 I took my 2013 Toyota Camry SE to the Glen Toyota dealership. After the diagnosis the representative stated that I needed a new torque converter. The cost would be $2902.30 to repair. After further investigation I discovered Toyota offered the Torque replacement at no charge under the Toyota enhancement warranty program. Under the extended repair program the torque converter was replaced at no charge for 8 years or 150,000 miles. My vehicle is currently under 150,000 miles and the 8 year mark occurred during Covid19 when businesses were shut down. The service adviser told me the dealership would not cover the repair. Under a normal situation this would be acceptable. Due to unusual circumstances related to Covid19, I am requesting that my vehicle's torque converter be replaced at no cost to me. I have uploaded the document to the Toyota Warranty Enhancement Program that explains the shudder while driving under light throttle conditions between approximately 25 -?" 50 mph. Also included is the service recommendation from the Glen Toyota dealership that shows the seriousness of this repair. I do not fell safe driving this vehicle until the torque converter is replaced. Thank you.
- New York, NY, USA
Faulty torque converter and engine control module software glitch - TSB-NOSB0034-14R2 Original owner never notified about the Toyota Service Bulletin. I purchased car from Toyota Dealer who knew of problem but it did not happen during test drive and I then the day I drove it home, it started happening. I took it back and they wanted an additional $2400 to repair what should have been repaired on a recall. I have read many many complaints about this same issue with many 2012 and 2013 Camry's and I believe that this should have been recalled!!!!!!
- Hartland, WI, USA
The car stutters really bad at low speeds, I went to the dealership and they said I was outside of warranty by two weeks but it was the torque converter, I have been having this problem off and on for years but thought it was something small because it wouldn't last long, however for the past 3 months or so it has gotten progressively worse and does it every time, we thought we would have to pay for a diagnostics which is over $100 which is why we didn't take it sooner, however the day that we took it they said it was out of warranty by 2 weeks and when we called Toyota they would not take responsibility for it even though this is a known issue with my year make and model Toyota, just asking for help getting this hazardous and safety issue recalled.
- Grove City, OH, USA
While my car was sitting in my driveway, my sunroof exploded. If I had been driving, this would have been very dangerous. The evening before I heard a "pop". that night, I could not locate the source. The next morning, I realized my sunroof had shattered. I contacted Toyota. They took a report, but I don't think they took me seriously.
- Saint Charles, MO, USA
Ever since I've had my car if it's raining or snowing or even if I'm trying to brake going over a painted line or railroad track my traction light will come on & the car will slide. I've always had good tires on the car so that's not the issue. I was told if the traction light comes on the car is doing it's job. I'm no dummy. I've been driving over 20 yrs of my life & never had a car do that before even with bad tires.
- Willingboro, NJ, USA
Torque converter problem while in motion it's causing: Slipping overheating contaminated transmission fluid shuddering increased stall speed unusual sounds
- Henrico, VA, USA
My family and I heard something like a gunshot that sounded like it was very close to our house. We were too afraid to go outside or look out the windows. Because my car wasn't being driven much at the time, a day or 2 later I discovered my sunroof had exploded while the car was sitting in the driveway. That explained the sound we heard previously.
- St Charles, MO, USA
Cannot buy a future new car since they are keyless! both of us are profound hard of hearing and cannot hear engine running in garage !
- New Lenox, IL, USA
This complaint is true for not only my Camry, but also for many if not most models and makes today. There has been considerable justified emphasis on the dangers of using cell phones in vehicles and texting while driving because the driver is distracted from the road. However, at the same time, vehicle controls for features like radio and air conditioning (to name just two) have become more and more distracting and dangerous. Years ago, you pushed a button for the radio channel. Now you must look at an led display that's often extremely difficult to see (so you stare at it) in order to change radio channels. Same with A/C controls; instead of a big knob where you change settings by touch and feel, you now have to stare at a tiny led screen to determine what A/C mode you are selecting. I can elect not to use my cell phone, but I will continue to struggle to see tiny led displays so I can change A/C modes or radio channels or selections. NHTSA should take the lead in reversing this dangerous trend.
- Mobile, AL, USA
Vehicle hesitates when accelerating. Shortly after starting my car, my car will hesitate to accelerate at around 20 mph. It will not shift into gear and even if I push the gas pedal to the floor, it still will not go. I have to take my foot off the pedal and push it repeatedly to get it to go. Finally it will catch up and do so viciously. I have had this happen to me while pulling out onto the highway and almost got rear ended. I have a 14 month old daughter who rides in the backseat and I feel so unsafe. I have taken it to the dealership and to one other mechanic and they cannot duplicate the issue nor are any codes being thrown. Please recall this vehicle. Also, this happens a lot when going at a steep incline.
- Roswell, GA, USA
On November 25, 2014 my mother was killed when her 2013 keyless ignition Toyota Camry rolled down her driveway and pinned her underneath. She had just driven into her garage and neglected to put the car in park. The garage had a very slight incline, but the driveway was much steeper. She had walked down the driveway to pick up a newspaper after putting the car in the garage. I just saw an article saying that a park it act had been introduced into congress. I would like to be sure that my mother is included in the statistics of people who have died because of rollaway car accidents. Please let me know if there is another method I should use to do this. Your Agency was cited in the article I read. That's why I am contacting you. Thank you
- San Jose, CA, USA
On April 1, 2019, when entering my vehicle in the driveway, along with my granddaughter who got in on the passenger side, she closed the door. I heard a sound I never heard before. It sounded like an empty plastic water bottle was grazed as she shut the door. I didn't think much about it until approximately 3 miles later when we stopped at a convenience store. I heard the same sound as she got out and shut the door. From the drivers' side I opened and shut the door again. Listening carefully, I heard the same sound and realized the sound from coming from above my head. I slid open the sunroof shade and couldn't believe what I saw. There was a hole in the glass of my sunroof the size of a golf ball. Not only that, but what was most astounding was every inch of the sunroof glass was shattered. Very puzzled, I exhausted all possibilities of how this could have happened, (which weren't many) and came up with nothing. Not knowing at the time there was an issue with exploding sunroofs, I called my insurance company and couldn't give them an explanation of how this happened. My deductible was $500, so the insurance company could not help because they assessed the damage as costing on around $282. A few weeks later, I was forced to try to get the sunroof repaired because the interior of my vehicle was being damaged because of the rain, I searched the internet for someone to do the repair.this is when I came across several articles on exploding sunroofs. That was the only explanation that made sense of why my sunroof was broken and why every inch of the sunroof was shattered. My car was last driven that Sunday evening. No unknown sounds were heard as the doors were opened and shut. The sunroof had to have exploded while in the driveway, sometime after the car was last driven Sunday evening and when I and my granddaughter got back in Monday morning at approximately 6:30am.
- Arnold, MO, USA
On April 1, 2019 I was taking my granddaughter to school one morning. She got in on the passenger side and shut the door. The sound I heard when she shut the door I had never heard before. It sounded like she had maybe grazed an empty plastic water bottle as she shut the door. I didnt think much about it again until approximately 3 miles later when we stopped at a convenience store. I heard that same noise when she got out and she the door. I opened the door myself, listened carefully and realized I had a hole in the glass of my sunroof the size of a golf ball. Not only that but visibly I could see every inch of my sunroof was shattered. Very puzzled, I exhasted all the possibilities of how this could have happened and come up with nothing. I called my insurance company and couldn't give them an explanation on how this happened. After reading an article online, I realize that my sunroof had exploded while (thank god) my car was sitting in the driveway.
- Arnold, MO, USA
On April 1, 2019 I was taking my granddaughter to school one morning. She got in on the passenger side and shut the door. The sound I heard when she shut the door I had never heard before. It sounded like she had maybe grazed an empty plastic water bottle as she shut the door. I didnt think much about it again until approximately 3 miles later when we stopped at a convenience store. I heard that same noise when she got out and she the door. I opened the door myself, listened carefully and realized I had a hole in the glass of my sunroof the size of a golf ball. Not only that but visibly I could see every inch of my sunroof was shattered. Very puzzled, I exhasted all the possibilities of how this could have happened and come up with nothing. I called my insurance company and couldn't give them an explanation on how this happened. After reading an article online, I realize that my sunroof had exploded while (thank god) my car was sitting in the driveway.
- Arnold, MO, USA
- Nampa, ID, USA