As stated in my first complaint, some 2012-2014 Toyota Camrys have faulty torque converters, as well as a software problem. To their credit, Toyota has a customer service program (LSC E03) to address these problems, with affected cars for up to 8 years from first use, or 150,000 miles, whichever comes first. The software issue, in combination with a faulty torque converter, caused some nasty shuddering/stalling at light speeds (in my experience while accelerating, right at around 20mph when accelerating from standstill). A Toyota dealership both ran a software patch to deal with the software issue, and replaced my torque converter, at no charge whatsoever.

My advice to ANYONE who owns a 2012-2014 Toyota Camry, with low mileage (as I stated, my car started stalling/shuddering at around 80,000 miles), would be to talk to someone at a Toyota dealership about getting their torque converters replaced, as well as the software updated. To be clear, the dealership that fixed my car said that they first ran the software patch, which got rid of the shuddering but not the stalling. It was not until they also replaced the torque converter that the car resumed acceleration with no issues. On the upside, if anyone reading this is experiencing this issue, it may be peaceful to the mind to realize that your engines and transmissions proper are most likely not problematic or faulty.

I would presume, unfortunately, that Toyota dealerships may NOT address these issues if the problems are not manifest. I would strongly recommend that people who own these cars try to convince a dealership to fix these problems, even if they are not apparent, which will probably be the case for most of these cars with lower miles. If you have an affected car, you WILL experience these problems when your car gets up towards 75,000 miles. It would make sense to me that, through negotiating with a dealership, that Toyota would at least run the software patch, as this is probably not time consuming, costly, or formidable to deal with. Unfortunately however, it would seem to me, it would be unlikely that a dealership would replace your torque converter free of charge if no problems are apparent. So my candid advice to people owning these cars would be to take a couple road trips across country (hey, we all need a vacation here and there anyway), if your car is up around the 70,000-80,000 mile mark.

As I said, the customer service program Toyota has going for these cars to cover the issues at no cost, is set up at 8 years, 150,000 miles, whichever comes first. So, that would put 2012 Camry at this year, 2020.. 2013 Camry at 2021, and 2014 Camry at 2022. I highly doubt that cars affected by these issues would reach 150,000 miles without the problem manifesting. However, I own a 2014 Camry, and the issues could pop up at different mileage marks for the other couple of years for which the problems exist, so I can't speak with absolute certainty about this, for everyone.

One thing I can say is that, I was EXTREMELY happy when Toyota ran the software patch, and replaced my faulty torque converter, and the bill that was handed to me when I picked my car up said TOTAL OWED-- $0.00. I am grateful that the company has the CSP going on at all, and it should serve as a clear signal that these issues exist ubiquitously with 2012-2014 Camrys. I hope that anyone who reads this can rectify either the issue they are starting to experience with their car, or the issue that has been around for a few months but seems perhaps too insignificant to tend to. (The shudder/stall did get progressively worse and worse as time went along. Meaning, the stall [experienced as a sudden and sharp loss of power or drive] got progressively more noticeable and more intense as time went on.)

I hope this helps people. If even one person gets their Camry right with this info, it will have been worth me getting on this computer to report the issue here.

Prior to purchasing, contacted Richardson TX dealership and provided VIN and mileage to service adviser. Service adviser said no problem, Toyota will cover it under warranty enhancement. I purchased the vehicle since I was advised it was covered. Brought the car to the dealership. Dealership would not repair the vehicle due to mileage over 150,000 miles. Contacted corporate office. Candy, the Toyota representative views my profile on Toyota.com and states it is covered and calls dealership. Dealership tells Candy it will not cover. Corporate must be one the one to absorb the cost. Problem escalated to customer relations manager, Jonathon. Supervisor from corporate asked for cost of repairs from dealership. Corporate supervisor, Monique denies cost to repair. Several days and phone calls and misleading information from dealership and corporate and now I am stuck with a 2014 Camry XLE requiring transmission replacement after corporate and dealership personnel provided wrong information.

DURING MY 50,000 MILE MAINTENANCE CHECK, I REPORTED THE ISSUE ABOUT THE SPEED-ODOMETER NOT PASSING 60 MILES UNLESS I PRESS THE PEDAL TO THE FLOOR. THE DEALER KEPT MY CAR ALL DAY BUT DIDN'T NOTICE THE ISSUE.

ABOUT 2 MONTH LATER RETURN TO THE DEALER WITH THE SAME ISSUE. THIS TIME THEY NOTICE THE ISSUE AND KEPT MY CAR FOR A WEEK AND CHANGED THE CONVERTER AND FILTERS. I DROVE FOR TWO WEEKS AND NOTICE THE CAR WAS SHAKING WHILE SITTING AT THE STREET LIGHT. ALSO, ON THE HIGHWAY THE SAME ISSUES OCCURRED AND I RETURNED TO THE SERVICE DEPARTMENT.

NOW MY CAR HAS BEEN IN THE SHOP FOR A WEEK AND EVERYONE TECH AND SUPERVISOR IS INSPECTING THE CAR. THEY ORDER A TEST KIT AND DISCOVER IT WAS THE WRONG ONE. SO I WILL BE UPDATED UNTIL THE CORRECT TEST KIT WORK. THE TEST KIT IS TO CHECK IF THERE OTHER FLUIDS MIXING WITH THE TRANSMISSION FLUID.

I noticed the "shudder" when coasting in town around 20-30 mph. This only started after the dealer did a software update to the car. That's when the car seemed to be caught between gears, shaking, and not appropriately shifting on demand. Took it to the dealer. They said a few people drove the car. One tech said he noticed it, the other said he didn't.

To be safe, they replaced the torque converter - under warranty. Unfortunately, the dealer didn't put my car back together the right way and it took four more trips to the dealer before they got it right, eliminated the new "knocking sound" that my car would make when turning the wheel all the way, gave it a realignment after I made them, then they had to straighten the steering wheel after what they did to it. Finally, they caused my backup camera cord to break and I had to have that replaced.

Between the transmission issues and poor service, we were not happy with Toyota, the way we traditionally have been. In 2018 Toyota is still selling cars with the same transmission (and dated interior) as my 2014, so we made the switch to Honda.

Engineering professional bought Camry in 2014 new. At approximately 85,000 miles, experienced transmission torque converter shudder. This is a known problem by Toyota for 2012-2014 model years. Called Toyota directly and got the details. Car is under and extended warranty for this - 8 years or 150K miles. Here is how Toyota address this: On a complaint, it must be verified by mechanic. Upon verification, they will reprogram the transmission and have you try that. I my case, it did not work, in fact, the problem is more pronounced now. This is where I am at now. The path forward is that it needs to be brought back into the shop for transmission repair where they will replace the torque converter and fluid and add a big pan magnet to collect all the metallic particles that are now circulating in your transmission and creating damage. So, after the repair service (and mind you, they put in that big magnet to clean up the left behind mess that is wreaking havoc on your transmission), the transmission is warrantied for a period of 1 year and that it. So if you have 50K miles when the repair is done and you drive 25K per year, one year later at approximately 75K miles your warranty is up (the 8 year, 150k miles is retracted once the transmission repair is done!). Well, I bought this car as I drive 40K per year and expected 200K, now I have 90K and need to have the transmission repair done. So, I am faced with a 3 year old car in a year from now with 130K miles without further Toyota intervention with a transmission that has been circulating wear debris from the shudder problem. Incidentally, I bought a 2011 Camry brand new and turned is over to my daughter when I bought the 2014 camry with 150K miles. Car now has 160K miles and no signs of torque converter shudder. Guess Toyota can't leave good enough alone. Just wait - 2-5 years from now that market will be flooded with Camrys with transmission failures. I know only 2 other camry owners of these years and they both experience the Shudder problem. My advice - trade it up current model year or sell it before Toyota coverage terminates. Once the populate learns of these trouble years for this problem, expect car values to sink. Good luck.

I took the car back in June 2015 for car service because it was due for a complete check up and also I was feeling a type of jittery movement while I would speed starting at 60 mph - higher. When I took the car for a service check I was informed that the torque converters had to be changed from the transmission and I thought that once they changed the piece the jittery movement would go away. Unfortunately, the jittery movement continued to occur and I took it again to Toyota.

They kept the car for a full day and told me that they had to reprogram the car through a computer system that they use. When I received my car back the jittery movement had only went away when speeding at a rate of 40 and higher. Unfortunately, the jittery movement was now occurring at a speed of 15-30 mph so I usually feel it, when I'm driving in areas where there are stop signs or I need to drive at a slower speed. It's frustrating because I've taken the car for the third time to the Toyota mechanic.

The third time I took it to the Toyota mechanic which was two weeks ago, I had a mechanic sit in the car seat and I drove around explaining to him the issue. He told me that he doesn't feel anything and that therefore the car cannot be left at the Toyota again, I have a feeling the transmission needs to be changed because the problem continues and I've only had this car for a year.

I'm going to try again for the fourth time and if I don't get any good outcomes then I will speak to the manager of Toyota and see from there on,