10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 31,214 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Air pressure signal appeared in the dashboard. Without my consent they changed the four tire sensors and they put a new battery. Still the air pressure signal appeared in the dashboard, I went back twice they never fix it, they have charged me $ $1,154.02 and still not fixed
- Monroe, NY, USA
Yokahma avid ascent tires, front passenger side, tread separated and caused a blow out tires only had A40000 miles on them for a 65000 mile tire. No previous problem, sarted being bumpy at 40mph. I pulled over did not see anything, took off and pow tire was shredded, the tread just popped offf and was flapping around. It was on a paved city road in zip code 37072
- Goodlettsville, TN, USA
My car pulled to the left side causing me to have an accident
- Los Angeles, CA, USA
Roaoing noise when wheels turn. Loud on smooth road from 20mph on up. Rythem increases with speed. Toyota inspection stated all tires have inside edge feathered tread. Very excessive on rear tires. Replace all tires to stop noise. Cause unknown
- Suisun City, CA, USA
Complete replacement required of both rear wheel bearings, backing plates, brake calipers, pads and rotors, with recommended replacement of tires, on a vehicle with less than 52,000 miles. Because the vehicle is out of warranty, the initial repair estimate was almost $4000. The dealer, however, agreed to repair for about $2500 (pass through cost of parts). This matter came to light upon hearing a 'screeching' noise when the vehicle was moving - the screeching noise suggesting a wheel bearing was failing. Manufacturer alleges replacement is needed due to exposure of these parts to road salt. However, I have owned numerous other vehicles that were exposed to road salt and never experienced such problems. Contrary to the manufacturer's allegation, I suspect a design or manufacturing defect in these parts. In fact, about the same time as the above problem, another like vehicle that we own (2017 model with about 15,000 miles) experienced a frozen rear brake caliper (allegedly for the same reason, namely, expose to road salt) that is being replaced under warranty.
- Deland, FL, USA
Rear suspension bad make bumps in both tires, that cause noise wen runnig, im take to the dealer where I buy to alignment rear wheel but dont help..tires worst bad.shock donnt shows any leaks, and the brakes im feel dont works properly. Delays in press or something and radio touchy screen don't work!
- Columbus, NE, USA
The issue: A service provider violating the 'make inoperative' provision of the law. We purchased four tires at sam"S club #8247, in homewood, al. When they returned the car we received an envelope with the invoice, the keys and a broken "air presser sensor". they just handed us the envelope and made no mention of the broken sensor. We ask the young man you waited on us 'what happen' ? he had no clue, he didn't even know what the sensor was. After looking at the invoice someone had written at the bottom 'rod broke sensor'. we talked to a store manager she told to take the car to a repair shop, pay for the repair, bring them the invoice and that sam's would reimburse us for the cost up $350. It my understanding that they should have repaired the sensor before allowing the vehicle to leave their shop. The vehicle was stationary, on their parking lot.
- Birmingham, AL, USA
Driving the vehicle it had a blow out. Two weeks later another blow out. Decided to check rest of tires and there is a bulge on the side wall of the rear passenger side believe that they all were factory defects..
- Decatur, IL, USA
The contact owns a 2014 Toyota Camry. While the vehicle was stationary, the tire pressure monitor (tpm) indicator displayed on the instrument panel. The tpm failed to properly balance the tires. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 51,500. Updated 06/13/17 updated 10/12/2017
- Wayne, NJ, USA
Bubble on inside of rr tire, suggest replacing 215-55-17 Bridgestone potenza. Wolfchase Toyota may have replaced tire on rf of car, not rr. I can only presume bubble may still be on tires which were supposedly rotated. Another description on first page of owner's receipt states "C/R replace tire that has a bubble on it. Replaced right front tire." I cannot tell which tire was replaced, or if any were replaced. Driving with a bubble on a tire may cause loss of control of the vehicle. I only had 24.983 miles on the tires, but wolfchase Toyota required full purchase price of $211,15 for replacement tire and misidentified where they replaced the tire. Wolfchase provided no road hazard or warranty on the tire because rep said I failed to purchase this coverage when the car was new. I told the rep that I was not told I needed to buy the coverage when I purchased the car. Based on your database, Bridgestone has had bubble problems on their tires which has caused accidents. Wolfchase Toyota failed to show me this tire with a bubble which has been a customary practice at other service places that I've gone to.
- Arlington, TN, USA
I filed several complaints about the tires bouncing and excessive vibration coming from the front end of the vehicle. I was told by the dealer that it was a tire problem, and that I should try 40 lbs. Of air instead of the recommended 35 lbs. I contacted a local Bridgestone dealer and was told not to exceed the recommended pressure. The Toyota dealer acknowledged there were a lot of similar complaints and that it was the fault of the tires, . I have 12,000 miles on the car and the front tires are worn out and Toyota is refusing to de anything. I believe the problem is caused by the ball joints or front end suspension, but can't get anywhere with Toyota. If it's an ongoing tire problem as the dealer says why hasn't it been addressed. If it is a manufacturing defect why hasn't it been addressed. At 50 miles an hour the tires start to bounce and shimmy and the vibration can be felt in the steering wheel. The car feels unsafe at highway speeds.
- Cape Coral, FL, USA
I purchased a 2014 Toyota Camry SE in November 2014. I was driving on the Florida turnpike going about 60 miles per hour and the back left tire blowout. The side of my car is damaged and the lower panel below the doors also the front bumper. I contacted Toyota and I was told that the tire is not covered by them even and the car is fully covered (wow). The manager at Toyota told me to contact the tire dealer and discuss the problem. This is my 6 Toyota since 1984 and really thought Toyota was a great company. Toyota motor sales U.S.a, Inc. Dept. Wc 11 19001 S. western ave. Torrance, ca 905501 800-331-4331 Toyota should be responsible to repaired my car in total '. I called the tire manufacture (Bridgestone retail operations, llc - 800 847 3272) and told them of the situation. The representative took all the details and provided me with a case number (727790) and told me to provide them with 2 written estimates and ship the damaged tire to them. After a week, I shipped the damaged tire and the written estimates to Bridgestone. After about a week, I received a letter in the mail stated that my claim has been deny, due to low air in the tire. This is not true because I had sufficient air in the tire and these tires are long lasting they told me. I went on the web site www.nitrofill.com/ and even if the tire has low air it should not have blowout. I contacted (1-877-246-3455) the nitro fill and they told me that Bridgestone is a "joke". Toyota should be responsible for the repair of my vehicle because they are the one who selected Bridgestone for tire service. I really need your help on solving this problem because the car is new and fully under warranty. I really don't know what to do at this point so I am counting on your help... thanks
- Coral Springs, FL, USA
I purchased a 2014 Toyota Camry SE in November 2014. I was driving on the Florida turnpike going about 60 miles per hour and the back left tire blowout. The side of my car is damaged and the lower panel below the doors also the front bumper. I contacted Toyota and I was told that the tire is not covered by them even and only the car (wow). The manager at Toyota told me to contact the tire dealer and discus the problem. I called the tire manufacture (Bridgestone retail operations, llc - 800 847 3272) and told them of the situation. The representative took all the details and provided me with a case number (727790) and told me to provide them with 2 written estimates and ship the damaged tire to them. After a week, I shipped the damaged tire and the written estimate Bridgestone. After about a week, I received a letter in the mail stated that my claim has been deny, due to low air in the tire. This is not true because had sufficient air in the tire and these tires are I went on the web site www.nitrofill.com/ and even if the tire has low air it should not have blowout. I contacted (1-877-246-3455) the nitro fill and they told me that Bridgestone is a "joke". I really need your help on solving this problem because the car is new and fully under warrantee. I really don't know what to do at this point so I am counting on your help... thanks the contact person at Bridgestone is: Donielle stephens: Bridgestone americas, Inc. 10 E. Firestone blvd. Akron, Ohio 44317-001 eml. Stephensdonielle@bfusa.com case#: 727790 ______________________________________ Bridgestone americas tire operations, llc 201 Bridgestone pkwy suite B - dock door 132 lebonon, tn 37090 dept. Legal department
- Coral Springs, FL, USA
Recently purchased, 2014 SE V6 Camry with 60miles on it, only 5 weeks old now, I didn't notice the problem until I was on the freeway going about 65+ the first day I bought it, car will not come back to center when turning left or right, I can let go of the steering wheel and it will continue to turn. Feels like im driving on a very rainy/windy day, very flimsy. I would have to constantly correct the car to go straight, brought it in to Toyota dealer four times now, had 2 alignments done by Toyota, still no help, all they keep telling me is, "thats how the car is designed", after that they tried to tell me it was defective tires, which was not true, I swapped out the tires, still didn't help. So you are telling me a car that does not return to center is normal"? I've seen many complaints about this problem online, shouldn't there be a recall?" very very bad performance, I will not let my mother drive this car anymore because of the safety issues, very dangerous car to drive on the freeway.
- San Jose, CA, USA
- Oakland , CA, USA