Component/System failed: The electronic control module (ECM) and related wiring were compromised by a dealer-installed Lojack anti-theft system. The device was spliced into wiring near the airbag system and ECM, causing repeated faults. The component remains in the vehicle and is available for inspection. Safety risks: 1. Wiring near airbags may interfere with deployment. 2. ECM faults risk stalling, loss of power, or emissions failure. 3. Hidden wiring increases short-circuit risk, especially near coolant areas. 4. These conditions place driver and passenger safety at risk. Problem confirmation & inspections: The issue has been reproduced in multiple dealer visits. One Toyota dealer identified the improper Lojack installation as the likely root cause. Service records are available. Warning lamps: Yes. Check engine lights and warning messages appeared within months of purchase and continue intermittently. Summary: The car was sold as a Toyota Gold Certified Pre-Owned (CPO) vehicle, advertised as thoroughly inspected and protected. In reality, it contained an undisclosed modification that created hidden defects, repeated ECM errors, and safety concerns. Concern: The ECM is covered by the 8-year/80,000-mile federal emissions warranty and the 7-year/100,000-mile Gold CPO warranty. Yet Toyota denied my arbitration claim as -??ineligible.-?? If such cases are refused, it means dealers can install aftermarket systems, charge buyers, and avoid accountability. In that situation, the Toyota Gold CPO program becomes meaningless-?"a consumer deception rather than protection. Request: I respectfully ask NHTSA to investigate whether dealer-installed systems like Lojack pose systemic safety risks and whether Toyota-??s warranty and arbitration processes are adequately protecting consumers.

- Glenview, IL, USA

SRS (Supplemental Inflatable Restraint System) (2) DTC Description B1922 Short in Rear Pretensioner Squib (RH) Circuit (to Ground)

- Brookshire, TX, USA

I had just gotten off work and turned on my car. I put my seatbelt on and that's when a message popped up on my dash saying "SRS Airbag System Malfunction. Visit Your Dealer". I was a bit concerned and worried and so when I started driving home, it still displayed that message and it started to beep as I drove more. It also makes it seem like my seat belt isn't buckled even when it was. I had gotten it checked out at a mechanic and they say it has to do with the driver seat belt buckle.

- Madera, CA, USA

The vehicle is experiencing multiple active safety system failures, severely impacting driver control and passenger protection. The most critical issue is a persistent SRS airbag malfunction warning, along with the system failing to detect that the seatbelt is buckled, even when properly latched. This disables key safety systems such as airbags and seatbelt pretensioners. The vehicle also suffers from delayed or weak braking response, despite having adequate brake pad wear. This is especially dangerous in stop-and-go traffic or emergency braking scenarios. In addition, the adaptive cruise control system intermittently disengages or fails to maintain distance, and the brake hold feature does not reliably hold the vehicle when stopped, causing rollback or unintended movement. These issues are consistent with known failure conditions already documented in the following recalls: -?" NHTSA Recall 21V-890 -?" Brake booster vacuum pump failure -?" NHTSA Recall 19V567000 -?" Occupant Classification System calibration error However, Toyota has refused to acknowledge these defects in this case because the vehicle does not fall under the original recall VIN ranges. This creates a serious safety concern, as the same defective behavior exists outside the recalled population, and is being left unaddressed. This not only places me at risk of airbag and braking failure, but puts other drivers and pedestrians at great danger due to the potential for system failure during high-risk moments such as highway driving, stoplight braking, or crash avoidance maneuvers. A broader investigation into the root cause and expansion of the affected VIN scope is urgently needed before serious injury or loss of life occurs

- Colonia, NJ, USA

On [XXX], I was involved in a high-speed T-bone collision with a FedEx truck while driving my 2019 Toyota Camry SE (VIN: [XXX] ). Despite the severity of the crash -?" which totaled my vehicle, caused the windshield to crack, and resulted in my head slamming into the steering wheel -?" none of the vehicle-??s airbags deployed, including the driver-??s front airbag. As a direct result of this failure, I sustained head trauma and neurological symptoms. A CT scan taken immediately after the crash revealed a previously undiagnosed 11-?"12mm partially thrombosed brain aneurysm, which is now causing ongoing vision problems, speech issues, memory loss, and loss of balance. Upon researching known defects, I discovered that my vehicle had a recall for an improperly calibrated Occupant Classification System (OCS) that may prevent airbag deployment -?" recall #K0M, issued in 2019. I never received any notification of this defect from Toyota. The fact that no airbags deployed in a crash this severe clearly points to a critical safety system failure. I believe this failure greatly worsened my injuries and created long-term health risks that would not exist had the safety systems worked as designed. I am requesting a full investigation and am pursuing a claim for product liability and manufacturer negligence. This complaint is part of a formal record to hold Toyota accountable and protect other drivers from similar harm. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Little Rock, AR, USA

While driving my SRS warning light came on along with a non stop buzzing alarm. In looking up the icon in my manual it stated malfunctioning in SRS airbag system, seek immediate attention from your dealer. I had a passenger in the front of the car when this happened. There were no prior problems. For my safety and passenger I pulled into the nearest Toyota dealership for this safety related defect. I wasn't sure if my airbags would deploy if in an accident. The dealership's diagnosrics test also showed an issue with the driver seat buckle.

- New Carrollton, MD, USA

The contact owned a 2019 Toyota Camry. The contact stated that while driving at 15 MPH, the contact's daughter was involved in a collision. Another driver ran a stop sign at 30 MPH and crashed into the front passenger side of the vehicle causing the front wheel to detach. The air bags did not deploy.? A police report was filed. No warning light was illuminated. The vehicle was towed to a lot. The vehicle was not diagnosed or repaired. At the time of the impact, the driver hit her head on the glass. The driver sustained neck, back, wrist, and head injuries that required medical attention involving CT scan, MRI, and x-rays. No other people were injured.? The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.

- Rockwall, TX, USA

Front end damaged caused by getting hit by a drunk driver, no air bags deployed

- Rancho Cucamonga, CA, USA

There's a malfunction on Pre-Collison System and SRS Airbag System. Third-party licence softwares access to IoT sensors and vehicle data collection without the owner's informed consent.

- Saint Cloud , MN, USA

In JuneOf 2019 I got side swiped on the driver-??s side beginning at the driver-??s door while driving; the airbags did not deploy. The matter was taken care of by mutual agreement between attorney and other drivers insurance company (AAA). On 03/02/22 I was attempting to renew registration when I was informed that I had to take vehicle to dealer due to a recall on make and model before new registration could be issued. In the evening of 03/02/22 I stopped at the dealer and explained to one of the service reps that I was there because of a recall and he stated that there was a problem with airbags deploying WHILE driving; but it was too late in the evening because they were getting ready to close and the issue would take 2-3 hours to inspect. The following morning prior to the service department opening I dropped the car off for service. However, the service invoice makes no mention of the airbag system inspection. Instead, the invoice is for a low pressure fuel pump issue. As for my safety being affected, I now understand why the attorney handling the insurance claim as well as AAA-??s insurance adjuster on the matter both stated -??that-??s odd-?? when they asked me (at separate times) if the airbags had deployed and I answered -??no-??. Apparently, according to the service techs comment on the recall having to do with airbags, my safety was in danger at the time of the accident in 2019. But instead of showing that the issue was taken care of on the invoice, in less than 24 hours the problem went from airbags to a low pressure fuel pump. How was my safety put at risk" Being that the impact occurred at the driver-??s door while I was driving and airbags failed to deploy, had I not veered to my right up the curb I could-??ve suffered serious injury to the left side of my body, at least. Has the problem been reproduced? Unknown. Has the vehicle component been inspected" From techs statement on 03/02/22 and invoice on 03/03/22, UNKNOWN. No warnings of any kind.

- Garden Grove, CA, USA

The contact owns a 2019 Toyota Camry. The contact's daughter stated while driving approximately 5 mph where the contact's vehicle was impacted by another vehicle on the passenger side which resulted in none of the air bags being deployed. The contacts daughter was injured and sustained whiplash, sprain back, cervical and lumbar issues, headaches, migraines and sought medical treatment. A police report was taken and the vehicle was towed to an insurance lot where it was diagnosed as destroyed. The contact stated no warning lights were illuminated. The manufacturer was informed of the failure. The failure mileage was approximately 24,000.

- Columbus, OH, USA

on 10/29/2021 my daughter was a passenger in her car and was involved in a rear end collision @ approximately 65-70 MPH upon collision with a Toyota Rav4. The Air Bags DID NOT deploy, The seat belt allowed her forward with her breast catching most of the impact, and the front camera system that should have detected the stopped Rav 4 did not alert. We had no error codes nor lights on this car prior and were not aware of any potential recalls. This is a complete failure of a car and safety systems that should have protected her. The entire reason this car was bought WAS to protect her and it completely and utterly failed. She is now in the ER with a broken sternum and currently being evaluated to see if any other vessel damage. We bought this car with the utmost in trust for the safety platform of Toyota as she is a double organ transplant recipient and at this time i am unsure if her transplanted kidney has been injured. The recall needs to immediately be expanded and we should have KNOWN PRIOR that this car had a potential issue and complete failure of all the front end collision safety systems! How is it that the air bags completely failed to deploy? Even the Virginia State Trooper on scene commented that he could not see why they had not deployed. I will follow up with more information and pictures as I obtain them after I make sure my daughter, her kidney graft and her boyfriend are ok. I am attaching pictures of the car and of the car that was hit. At this time I only have the exterior pictures but will get the State Police Report and also will try to get interior pictures of the car.

- Rocky Mount, VA, USA

The contact owns a 2019 Toyota Camry. The contact stated that after the vehicle was started, the Air Bags/Seatbelt pre-tensioner warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the Air Bags/Seat Belt pre tensioner failed and needed to be replaced. The vehicle was not repaired. The failure recurred. The contact referenced NHTSA Campaign Number: 19V567000 (Air Bags) as a possible solution to the failure however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 74,000.

- Splendora, TX, USA

I was driving yesterday (1/29/21) and I was going about 40mph I came up on the reset of another vehicle who's break lights were disabled and I almost did not break in time to avoid collision. This was the second time I've noticed my breaking assist not working. Back in October 2019 I noticed an issue with my air bags as well. They would beep and go off as though someone was sitting in the seats and there was no one there. Due to my own beliefs I assumed it was paranormal activity however I did make a complaint when I got my oil change in the following weeks. They told me to let them know if it continued and it may have done it once or twice since then but not often. I'm not sure if it is enough to report.

- Statesboro, GA, USA

The contact owns a 2019 Toyota Camry SE. The contact stated that his wife was driving at 50 mph on the highway and a trailer from another vehicle detached and came into the lane. The vehicle hit the trailer in the front part and it went airborn and flipped over and landed on the passenger side of the vehicle. It then rolled two times and landed on the side of the highway in a marsh in an upright position. The only air bags that deployed were the side curtain air bags. Out of the ten air bags only two ended up deploying.the wife and two other passengers were transported by ambulance to the hospital for precautionary reasons incase of internal injuries. At the hospital the xrays were negative of the chest and pelvic areas and elbow. One of the passenger's ankle was broken. The injuries were mostly severe bruising over several areas especially from the seat belts. A police report was filed. The vehicle was totaled. Both the front and rear bumpers were torn off, the driver's side was smashed in. The frame bar on the driver's side under the hood was bent. The underside of the vehicle was ripped off and all four wheels were bent out. There was damage to rear axel and front sway bars. The passenger side of the vehicle was also smashed in and rear window was shattered. The vehicle was towed from the crash area. The dealer and manufacturer had not been notified yet. The failure mileage was 33,400.

- Savannah, GA, USA

Had a car accident on the highway at a 45mph and the air bags did not deployed. The other car, which air bags deployed, was at fault and the impact to the front of our Camry was at extensive. Our car was going at a 45 mph going southbound when a Nissan 2017 frontier made a left turn in front of the car. The truck was also in motion at time of the accident. The accident was at a highway going southbound. The truck was going northbound and made a left turn.

- Sahuarita, AZ, USA

The first problem: The car has acceleration delays, it bucks and lags when switching lanes and driving in heavy traffic. The car jerks when accelerating at slow speeds. I almost got into a serious accident due to the acceleration delays when making a left in heavy traffic. The second problem is, I received a vehicle alert message on May 30th at 10:30am regarding the SRS airbag system. "a malfunction in the SRS airbag system has been detected. Contact your Toyota dealer to have your vehicle inspected." The airbag check light never lighted so I didn't see this message until a month in a half later. Dangerous for my passenger which is usually my oldest son. The car is in the dealership now and they are trying to figure out the airbag issue. I feel unsafe in my car due to acceleration delays. The VIN# is not in the recall list and I do not understand why not. It has the same issues as the other cars being recalled. The third problem: Very randomly the seat belt alert alarm will start beeping while I'm driving my smallest son. Both of us have our seat belts and I do not own a big heavy bag. The car wont stop until I pull over, park, turn it off and on. This is not normal but it happens very randomly.

- Lyndhurst, NJ, USA

Yes, I definitely need your help my mothers vehicle alarmed SRS malfunction in airbag system. This happened after getting my vehicle serviced at the Toyota dealership that it was purchased from. Where we had other issues prior all within the purchase & makes us to believe maybe causing issue possibly. Vehicle service oil change 2/17 then started alarming 2/18. Took to another sister Toyota dealership 2/19 to 2/28. Drove vehicle with no airbags home. Then towed it back to original dealership from 3/17 to today 3/28. Who now want us to put a claim in with usaa for $3,000 harness. Insurance isn't going to cover. So now may be forced to drive the vehicle with no airbags home once again. Please help this is my mother's vehicle & I take care of her. She has dementia & I'm overwhelmed with this crazy situation.

- Palm Bay, FL, USA

My rear back seat air bag seat belt sensor will not stop going off without being the seatbelt being connected. Or when my daughter sit in the middle of the backseat with seat belt connected it goes off non stop while she is sitting in the seat with her seatbelt on. I just bought this car has not been 1 week and thia is a major safty problem.

- Gaithersburg, MD, USA

I have a 2009 Camry that I leased on 3/8/19. On 10/9/19 I was involved in an accident, not cited, the car that hit me from the rear doing 90 mpm upon inpact pushed in from South bound to East bound. I was then hit on right front side by an 18 wheeler and had 4 radial fractures on my left arm; my left hand flipped over backwards on my forearm and bones protruded from each side of arms. Not one airbag was deployed from the inception of the accident to the accident on my arm. I now have a totaled Camry; I had surgery on my left arm two days later, lost of wages and disabled on my left side. Toyota is not taking any responsibility for this situation as if the airbags had deployed; I would not have this radial fracture, which is what I was paying for by leasing this Toyota Camry 2019. I need help. I have pictures of the outside of the car as well as inside the car showing no airbags deployed.

- Boca Raton, FL, USA