8.9
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,467 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The day was partly cloudy. The location was Maryland. The vehicle was a new 2020 Toyota Camry SE 4door. While driving with my sunroof exterior flat glass and interior door assembly both completely closed, my daughter and I suddenly heard a boom explosion. While driving trying to safely exit, huge black chunks were flying behind us, that was later identified as broken sunroof glass flying behind us hitting the vehicles traveling behind us. We pulled over and got out of the car. We discovered that my vehicle's sunroof had exploded. Instead of the remaining broken sunroof glass edges exhibiting a concave downward appearance, the remaining shattered glass exhibited a convex outward appearance indicating an explosion had occurred. Took the vehicle to a local Maryland Toyota dealer for help and was told because the vehicle wasn't purchased from their dealership they couldn't help me. Hence the oem glass replacement costs were covered by my auto insurance, with a $500 deductible. A few days later after I returning home, the new oem glass and sunroof assembly began to screech and crackled as if it was coming apart. The Toyota dealership where I purchased my vehicle renigged on their promise to make my sunroof assembly new again at no costs since the vehicle was still under warranty. Now I deal with a crackling and squeaking sunroof assembly that makes me fearful of the sunroof exploding again. Note: The purchasing dealership failed to comply with my auto sunroof glass and assembly that was still under warranty and refund my auto insurer and me as they had promised. Had difficulty uploading photos (5)
- Winston Salem, NC, USA
My 2020 Camry /Toyota is built so low it knotted the claps a loose from under the front part of the vehicle... due to how low the vehicle was built any slight unevenness in the road you can hear and feel the front of the car scrape the front end of the car.
- Hinesville, GA, USA
Slow acceleration during 1st 1 or 2 gears. Almost had multiple accidents in highway due to slow acceleration when changing lanes. The vehicle does not immediately respond to acceleration when accelerator pedal is used. The vehicle has a couple of seconds delay until it changing into next gear. Dealer non responsive. I brought it into my Toyota dealer and the service technician drove my car with me in the passenger seat. I explained that my previous (3) V6 Toyota Camry's did not have any problems with acceleration, he totally understood. The new 8- speed transmission has different shift settings which explains the acceleration delay and sometimes causes a jerky motion from a dead stop, driving in stop & go traffic or while entering a highway. According to the tech, they have been provided with no fixes for this problem and that the car will "learn" my driving habits the more I drive it.
- Washington, DC, USA
- Hallandale, FL, USA