The panoramic sunroof on my 2020 Toyota Camry XSE failed to close on two separate occasions. The most recent incident occurred about three months ago. After opening the sunroof, the glass panel would not close, leaving the vehicle fully exposed during heavy rain. I had to cover the opening with plastic and tape while standing in the rain, which caused water to enter the vehicle and led to illness from exposure. This failure poses safety risks, including: Driver distraction if the failure occurs while driving. Possible water damage to electrical components, potentially affecting vehicle operation. Reduced visibility in heavy rain. Security risks if the vehicle cannot be secured. Online research and discussions with other owners revealed that this problem appears to be relatively common with Toyota Camry models equipped with a panoramic roof. My initial repair estimate was approximately $12,000, which is unreasonable given the vehicle-??s value. I ultimately had the sunroof permanently sealed shut at my own expense. I have video evidence and documentation from both incidents, including an earlier occurrence on August 29, 2020, which was reported to a Toyota dealer but dismissed at the time. I believe this should be investigated as a potential recall.

- Miami, FL, USA

Incident Highway Malfunction Occurs -?" [XXX] While driving at a steady speed on the highway, my 2020 Toyota Camry unexpectedly shifted gears on its own. I did not bump the gear shifter or interact with the controls in any abnormal way. The gear shift occurred without warning or driver input, while the vehicle was in motion. A -??Drive Start Control Malfunction-?? warning appeared on the dashboard at the time of the incident. Vehicle Towed to Toyota Service Center -?" July 11 2025 Following the incident, I brought the car to a Toyota dealership for diagnosis and repair. I spoke with a service advisor named Rebecca, explained the situation, and clearly stated that I did not hit or touch the gear. The vehicle was kept for inspection, repair and I communicatied with Toyota. Vehicle Picked Up -?" July 16, 2025 I picked up my car from the Toyota dealership on Wednesday, July 16, 2025. I had not yet heard back from Toyota about coverage or resolution. I chose to wait for further communication regarding whether they would take responsibility for the malfunction. Toyota Corporate Follow-Up Call -?" July 23, 2025 On Tuesday, July 23, 2025, Toyota corporate called to inform me that the repair would not be covered, citing that the vehicle is out of warranty. What disturbed me most was that the representative claimed I had told Rebecca that I might have -??bumped the gear, -?? which is completely false. I made it clear from the beginning that I never touched the gear shifter, and that the malfunction occurred while I was driving normally. This false statement was either a miscommunication or a lie -?" and it minimizes the seriousness of a potential safety defect. Response to Toyota-??s Misrepresentation -?" July 23, 2025 During the call, I told Toyota that misrepresenting my account was unacceptable and dangerous. If Toyota is aware that this vehicle model may experience uncommanded gear changes while in motion and fails to report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Tulsa, OK, USA

Manufacturer has not been able to fix a safety recall on a timely manner.I read that air bags my not deployed and fatal injuries could be suffered if in an accident. It has been years since the recall came out and still no solution.

- Long Beach, CA, USA

This vehicle, and models with the same throttle body and air filter/air duct assembly have an issue. Where plastic parts from the vacuum box attached to the air duct come loose and get stuck in the throttle body. Causing the engine to rev up then die. I have dealt with this same issue twice in the last three weeks. Thank you for your time.

- Lake Worth, FL, USA

Door Lock Actuators failed on all doors. At times they don't unlock or don't lock. Toyota informed not covered under Warranty, No Recall or Campaign Notice. For the safety of myself and family I had them replaced at a mechanic. My truck lock is also faulty but not replaced. This started in May 2023 with one lock and again in December of 2024 with the other 3 locks.

- Yaphank, NY, USA

Just bought this car in May 2024 and a few months after owning it my check engine light came on. They said the issue is with a coolant bypass valve and the issue is common with Toyota-??s like mine. There is currently no recall, warranty is fighting me to fix it and the repairs will cost me over $700! Toyota needs to recall for this issue

- Cincinnati , OH, USA

While driving on an open road (no overpasses, tall buildings or objects overhead) my moon roof glass exploded. I did not hear any warning signs and did not have vehicles in front of me for it to be a kicked up rock. Glass rained down in the car.

- Chickamauga, GA, USA

Engine coolant bypass valve

- Revere, MA, USA

My car has had no incidents. I was told by customer service to file a complaint that there is no remedy for this issue. I gain income from renting this car on Turo. While there is an active recall, I am not able to use this car for income, it is removed from the qualification list for car rentals. I am told by the dealership that there is no remedy expected until 2026 for this vehicle. I cannot lose two years worth of income waiting for this solution. I had my car inspected at the dealership and was told that my sensor was not faulty and do not need a resolution. Is there any way that I can receive documentation from NHTSA showing that my vehicle is safe to rent out and has been inspected and cleared from Toyota? I appreciate your assistance in this matter.

- Gilbert, AZ, USA

Driver side window spontaneously exploded while driving 70 mph on the toll. It-??s available for inspection.I almost lost control of the car when it happened. It-??s currently at the Toyota dealership in Plano.There was no warning of anything before it exploded.

- Murphy, TX, USA

Trunk lift support does not work well. When you open the trunk, it flung open so fast and it almost hitthe rear glass. Normally, it should open slowly and stop just before it comes close to rear glass. I am afraid that if try to open the trunk and standing close to trunk, it may hit your face and cause severe injury.

- Boynton Beach, FL, USA

I was driving the car without any issue or problem. All of a sudden the sunroof glass shuttered. It sounded like a blast. When I stopped the car, the sunroof was broken to small pieces.

- Concord, CA, USA

sunroof and its now at the shop for repair. My safety was put at risk if because it sound as a gunshot and could have cause me to swerve into another line. If the sunroof had been open the glass could of cut me. unknown if the problem has been reproduced or confirmed. it has been inspected by the shop that's doing the repair. No warnings at all. I was traveling down the road and heard something that sounded like a gun shot. It then sounded like a window was open. Once I got home I inspected my car and pulled back the shade and realize the sunroof was shattered in pieces. If I had my sunroof open the glass could of fell in on me. I called my insurance company and they didn't inspected but ordered parts to fix it. They originally told me it would be a 0 dollar deductible. Now the car is in the shop to be repaired, I'm told they found other things and I would have to pay a $500 deductible now.

- Savannah, GA, USA

My dash constantly makes this buzzing sound coming around the center of the dash. It is highly distracting and has almost caused me multiple incidents trying to stop the noise and find out where exactly it-??s coming from. Yes it-??s been reproduced by others.

- Goodlettsville , TN, USA

Shortly after purchase, the air conditioner smells moldy. The filter has been replaced, yet the unpleasant mold smell is still there. The dealer ignores my complaints. I am allergic to mold, and it has triggered my asthma, and I am now using an inhaler while driving my passenger car, which can cause an accident. Please look into this problem which has been reported for years as I researched this apparent over site. I love the automobile otherwise.

- Dallas, TX, USA

My sunroof exploded with outward shards for no apparent reason while driving so an impact from road debris seem unlikely. Dealer.inspected and says it's not a warranty issue and to file a comprehensive claim with my insurance. I have read that exploding sunroofs are a problem with some Toyotas. But Toyota refuses to address the problem. Thankfully as startling as the incident was it didn't make me have an accident but could see others may not be so lucky

- Hesperia, CA, USA

Front bumper and side view mirror cover (passenger side) have been badly deformed with in past few months and getting worse for a vehicle which is still under warranty (~2 year old and under 36,000 miles). Side view mirror cover (driver side) has also started to deform. Side view mirror cover (passenger side) has been deformed to an extent that a slight hand touch or push detaches it from the vehicle body which means it can become falling or flying object when vehicle is in motion and cause safety hazard. Parts are available for inspection (pictures are also attached). I claimed the manufacturer warranty through a local Toyota dealership and after sending me from one dealership to another, my warranty claim was denied based on the reason that deformation is possibly due to heat reflection which is an outside influence. Other than taking pictures, dealership and manufacturer have not tried to replicate the failure of parts. Dealership & Manufacturer have also failed to rule out any safety issues due to deformed components. As a Toyota customer and vehicle owner, I am highly concerned about (1) If front bumper will function under deformed conditions as it is designed to function and will not cause any safety issues to the vehicle and its occupants (2) Deformed components (One of side view mirror is already started to detach) will not completely detach and become safety hazard. I am requesting NHTSA to investigate this matter which looks like a product failure and should be covered under manufacturer warranty or recall.

- Fulshear, TX, USA

The component or system that failed and malfunctioned, is the air conditioning drain hose that leaked water into the bottom of the inside of the car, causing extensive damage to the rugs, padding, soundproof insulation, and damage to the metal frame of the bottom of the car. Corrosion of the electrical system. The safety was at risk due to the sickening mildew swampy odor coming from inside the car from an accumulation of stagnant water. It caused me headaches, sinus infections, and aggravated my asthma. Yes, Toyota dealership and SERV PRO and independent lab. Yes, the vehicle component has been inspected by the Insurance company and dealership and SERV PRO, and independent Lab. Yes, there were warnings and symptoms of the problem which appeared less than a year after the new 2020 Toyota camry was bought.

- Smithtown, NY, USA

First time went to get in my vehicle and the car would not even open, not even the trunk. Had been parked over night. The car was deader than a door nail. The Toyota dealer had a tow truck dispatched to me with a charge box. The charge box would not even crank the vehicle. Had to use his tow truck to jump the car took to Toyota they said it needed a software update. Did it seemed fine now fast forward several months later now when it cranks doesn-??t want to crank, dies then have to try again finally it crank. Took in today at dealer they tested battery said it-??s showing 100% testing so not the battery then they say the update didn-??t take back months ago so needs to be updated again ?. So now I-??ve been shuttled home as it will take 2 plus hours. I-??ve googled and seen so many complaints that are identical to mine and wondering why my vehicle has no recall when my vehicle has same issues apparently or I-??m being lied to by the dealer cause I-??ve got a complete lemon. I-??ve owned many Toyota-??s and never once had issues like this.

- Thomasville , GA, USA

As I was driving Monday morning August 16 2021, Check engine light and chip failure light showed up. When shifting the vehicle in reverse, but it showed in drive. Took the car to Toyota dealer, and diagnosis reveals "Vehicle has green death in connections to shift indicator. This problem costing $4,585.25 to fix the problem.

- Milford, CT, USA