The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Buckeye, AZ, USA

This is the Recall I am speaking about 23V865 for the 2020 Toyota Camry. This is a serious safety risk that I would like to have resolved. I drive around with my family and younger siblings and don't want there safety at risk. It's been 20 months since it was issued and there is no solution! This shouldn't still be any issue after 20 months.

- Dallas, TX, USA

The contact owns a 2020 Toyota Camry. The contact was reviewing the vehicle registration and became aware that the VIN was included in NHTSA Campaign Number: 23V865000 (Air Bags). The contact called the local dealer, who confirmed that the parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The contact had not experienced a failure. The manufacturer was not contacted.

- Corona, CA, USA

Out side of charlotte North Carolina

- Edinburg, TX, USA

The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Sparks, NV, USA

I rear ended a stopped tractor pulling a hay baler at 50 mph. my braking system sent no alerts nor did it brake for me. May airbags did not deploy. I sufferered a broken hand as a result of the impact.

- Houlka, MS, USA

Manufacturer has not been able to fix a safety recall on a timely manner.I read that air bags my not deployed and fatal injuries could be suffered if in an accident. It has been years since the recall came out and still no solution.

- Long Beach, CA, USA

The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Yuma, AZ, USA

I was in an accident, going about 40mph (about 30mph at time of impact), and no airbags were deployed. Police officer reported that he also did not see that the tension of the seat belt remained tense after the crash. Seems that there was a problem with both systems. The other vehicle had all their airbags deploy.

- Kannapolis, NC, USA

I am filing a formal complaint regarding a longstanding and unresolved recall on my 2020 Toyota Camry XSE. The recall in question -?" NHTSA #23V865 / Toyota #23TB15 -?" was issued on December 19, 2023, and involves a critical defect: the passenger airbag may fail to deploy in a crash. As of today, nearly six months later, no remedy has been issued by Toyota. This puts myself and others at serious risk, and Toyota has made no accommodations to ensure my safety, such as a loaner vehicle. In addition, I am continuing to make payments on this vehicle through Toyota Financial Services, despite being unable to use it safely or as intended. I urge NHTSA to take immediate action to: -??Investigate the reason for the extended delay in remedy -??Pressure Toyota to offer protective measures or replacement vehicles -??Ensure that automakers are held accountable when they fail to resolve serious recalls in a reasonable timeframe I expect a response or update from NHTSA and Toyota regarding the status of this recall and the lack of consumer support.

- Clovis, CA, USA

The contact owned a?2020 Toyota Camry. The contact stated that his wife was driving at 60 MPH, when another vehicle struck the rear driver's side, causing the vehicle to spin and crash into a semi-truck's trailer. The contact stated that the tires had caved in as a result of the collision. The air bags did not deploy. The contact's wife's head struck the steering wheel and the front driver's side window. The contact's wife suffered cuts, bruises, and bumps on her forehead, hands, and arms. The contact's parents were also present in the vehicle. The contact's father suffered head, hand, and wrist injuries, while the contact's mother suffered six broken ribs and two broken hands. The contact's wife and parents were transported to the hospital via ambulance. The vehicle was towed to the tow yard and was deemed totaled by the insurance company. The manufacturer was made aware of the failure, and after reviewing the crash report data, the contact was informed that the air bag system was operating properly, and the criteria were not met for the air bags to deploy. The failure mileage was approximately?35,000.

- San Antonio, TX, USA

Recall issued in December 2023-??Remedy was estimated to be available in Q3 of 2024. It is now Q2 of 2025, and remedy is still not available.

- Colorado Springs, CO, USA

Toyota has issued a recall for OCS "Airbag may not deploy" but hasn't yet provided a remedy. I was notified in Aug. 2024 and now it's April 2025 and still no "remedy available". I have tried several different dealers in multiple states, to no avail, in both Utah and Hawaii.

- Kapolei, HI, USA

There has been an open recall since December 2023, which Toyota has not provided a remedy. I have been the dealership several times to get my oil change and to get new tires. They did not mention anything about the open recall nor did they fix it. The subject vehicles have Occupant Classification System (OCS) sensors in the front passenger seat, that could have been improperly manufactured. Safety Risk This would not allow the airbag system to properly classify the occupant-??s weight, and the airbag may not deploy as designed in certain crashes, increasing the risk of injury..

- La Plata, MD, USA

The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Middlesex, NJ, USA

The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- River Edge, NJ, USA

The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mount Laurel Township, NJ, USA

The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available. The VIN was not available.

- Brick Township, NJ, USA

A safety recall for the Occupant Classification System (OCS) was issued by NHTSA in Dec 2023. I have contacted my Toyota dealer on 6/7/24 and again on 10/28/24 and they said that "A remedy is still not available" and "Toyota has not found a fix yet". It is now Feb 2025, more than a year after the recall for this matter, and Toyota has still not provided a fix.

- Upper Arlington, OH, USA

Toyota-??s Occupant Classification Sensor (OCS) recall, which prevents airbags from deploying in a crash, was announced in November 2023. Despite multiple calls over the past year, Toyota has failed to resolve the issue, repeatedly giving me the runaround-?"both over the phone and in person at the dealership. This is completely unacceptable. My previous Camry had an airbag recall, which was fixed just before a serious accident caused by an unlicensed driver. Thankfully, the airbags deployed, likely preventing severe injury or worse. Now, I face the same dangerous issue again with this recall, and I refuse to put myself or my son at risk by driving a vehicle with defective airbags. After finally escalating the issue to Toyota corporate, they offered me a loaner vehicle. However, after spending an entire day coordinating and traveling to pick it up, the dealership treated me terribly, refusing to provide a comparable vehicle with basic features like Apple CarPlay for GPS. The staff was rude and unprofessional, making me extremely uncomfortable leaving my car there for an estimated four months-?"the earliest they claim they can fix it. This is my primary vehicle-?"our only car for long trips and daily use. I have an older car for short errands, but this is not a viable alternative. To make matters worse, when I reported the terrible experience back to Toyota corporate, they had no solutions, and will not offer rental car reimbursement. This is negligence, plain and simple. This is the second time in the past 10-15 years Toyota has faced a major airbag recall, with at least 28 fatalities and a $70+ million settlement tied to past failures. How is Toyota being allowed to do this again? They must be held accountable.

- Mount Tabor, NJ, USA