The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available. The VIN was not available.

- Brick Township, NJ, USA

A safety recall for the Occupant Classification System (OCS) was issued by NHTSA in Dec 2023. I have contacted my Toyota dealer on 6/7/24 and again on 10/28/24 and they said that "A remedy is still not available" and "Toyota has not found a fix yet". It is now Feb 2025, more than a year after the recall for this matter, and Toyota has still not provided a fix.

- Upper Arlington, OH, USA

Toyota-??s Occupant Classification Sensor (OCS) recall, which prevents airbags from deploying in a crash, was announced in November 2023. Despite multiple calls over the past year, Toyota has failed to resolve the issue, repeatedly giving me the runaround-?"both over the phone and in person at the dealership. This is completely unacceptable. My previous Camry had an airbag recall, which was fixed just before a serious accident caused by an unlicensed driver. Thankfully, the airbags deployed, likely preventing severe injury or worse. Now, I face the same dangerous issue again with this recall, and I refuse to put myself or my son at risk by driving a vehicle with defective airbags. After finally escalating the issue to Toyota corporate, they offered me a loaner vehicle. However, after spending an entire day coordinating and traveling to pick it up, the dealership treated me terribly, refusing to provide a comparable vehicle with basic features like Apple CarPlay for GPS. The staff was rude and unprofessional, making me extremely uncomfortable leaving my car there for an estimated four months-?"the earliest they claim they can fix it. This is my primary vehicle-?"our only car for long trips and daily use. I have an older car for short errands, but this is not a viable alternative. To make matters worse, when I reported the terrible experience back to Toyota corporate, they had no solutions, and will not offer rental car reimbursement. This is negligence, plain and simple. This is the second time in the past 10-15 years Toyota has faced a major airbag recall, with at least 28 fatalities and a $70+ million settlement tied to past failures. How is Toyota being allowed to do this again? They must be held accountable.

- Mount Tabor, NJ, USA

See attached document for complaint.

- Charlotte, NC, USA

The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Elgin, IL, USA

The contact owns a 2020 Toyota. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Los Banos, CA, USA

There has been a safety recall for the passenger airbag for my Toyota for over a year. My dealer says Toyota has not provided them with the part (s) to fix the problem leaving me to drive in an unsafe car exposing passengers, and myself when I had to have someone driver for me after foot surgery, to danger.

- Mcallen, TX, USA

I am filing this complaint to report a serious and ongoing issue regarding the unresolved safety recall 23TA15 (Interim Notice 23TB15) for my vehicle, a 2020 Toyota Camry LE (VIN: [XXX] ). The recall is associated with a critical defect where the passenger airbag may fail to deploy (NHTSA #23V865). It has been over 1 year since this recall was issued, and despite repeated visits to Toyota dealerships, I have been informed each time that the required remedy is not yet available. This delay is unacceptable, particularly for a defect that directly compromises the safety of vehicle occupants. The inability of the passenger airbag to deploy in an accident poses a significant risk of severe injury or death. As the owner of this vehicle, I am extremely concerned that Toyota has not prioritized this issue or provided an adequate solution within a reasonable timeframe. I respectfully request the NHTSA to investigate this matter and take the necessary actions to ensure Toyota fulfills its responsibility to provide a timely and effective remedy for this critical safety recall. I would also appreciate guidance on any additional steps I can take as a consumer to expedite the resolution of this issue. Thank you for your attention to this urgent matter. I am available to provide any further information or documentation required. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Houston, TX, USA

The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the "Failure - Ignition Control" message was displayed. The contact stated that occasionally the seat belt warning chime failed to turn off while the seat belt was secured. In addition, the contact stated that the vehicle occasionally failed to start, and all four door latches failed to unlock while using the key fob. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000. VIN tool confirms parts not available.

- Compton, CA, USA

The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: ?23V865000 (AIR BAGS) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms no parts available.

- Dallas, TX, USA

Air bag malfunction report to dealer waring on dash

- Palm Coast, FL, USA

The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Westminster, CA, USA

It looks like this recall was also submitted in February 2024 and just reissues but still has no repair available. Just wanted to bring it to your attention since it is now a recall that is 6 months old with no fix.

- Huntersville, NC, USA

The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Houston, TX, USA

The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Baldwin, NY, USA

A life saving part of my car has been recalled. Toyota is yet to fix my car. I'm afraid for myself and my family's safety in this car.

- Long Beach, MS, USA

My car has been brought into the shop over two times due to a recall that has no yet been resolved and has no time frame as to when there will be available parts created to fix this issue. The passenger air bag is in for a recall as in case of anything, the air bag will not deploy correctly or at all. This is a major safety issue as it can cause the death of the person rising in the passenger seat. I do not feel safe driving in this car especially since my car is always a full house and it is used as a family vehicle where all 5 seats are being used at once. This is a recall that was later found on this car meaning that the car was built like that. Again, I do not feel safe as I have had family members die in a car accident before. I have asked the dealership multiple times to resolve this issue. On June 23rd 20024, I was almost in a car accident. All 5 seats were being used and we were almost hit by a car that was going over approximately 85mph. A life could have been taken if we would have been hit and the air bag would not have deployed at all or correctly. My car has been in the shop, Hanlees Hilltop Toyota since Monday June 24th. I was concerned about the airbag and again, they do not have any parts that have been created by TOYOTA manufacturer. I asked for a loaner car and they did not want to help nor provide me with one. I do not feel safe in this vehicle and the airbag not working should be considered high risk and this car should not be drivable due to this major high risk issue.

- El Sobrante, CA, USA

Tracking #[XXX] Reference to carbon monoxide leak in cabin of the car. 227PPM and greater. No warning signals went off. My personal carbon monoxide detector alarmed me after repairs of engine seal for leak. [XXX] Hunter at Doggett called repairs are done. This car is not safe to drive. Toyota Brand Experience caller Lily called me Thursday March 14 and said someone from the team would call me by Tuesday, March 19. As of March 31 6:45Pm --I have not heard from anyone. Car unsafe to drive Carbon monoxide in cabin, other 2020 recalled for leaks and engine block damage.. No warning, No testing, ---Dangerous to ride with passenger air bag may deploy in a crash Recall No remedy -Vehicle Health Report not available [XXX] " There was an error communicating the remote server. - Techstream Diagnostic Report for [XXX] Dealer Code 42182 not available. Service work prior to purchase of the this car was not and still is not available... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Beaumont, TX, USA

There is a current recall on my 2020 camry. I was notified by email in December 2023. It is for the passenger side air bag. I do not feel safe driving the car since being made aware of the recall. The Toyota dealership I go to has said there is nothing they can do as there is no remedy for this recall. I also have had multiple issues over the years with the sensors and battery. I bought the car brand new, with 2 miles I rolled off the lot. A few days after purchasing it my battery died. My battery died multiple times within the first few months, sensors did not work, screen display was off, Toyota said they had to reset the computer software. There was an issue draining the battery. Fast forward to November 2023, I had to buy a new battery. Even though I have had issues with the battery since purchasing the brand new car, I had to pay for the battery out of pocket. Toyota said I just barely missed the warranty. Now once again I have issues with the parking sensors not working and the rear camera display not showing. I get the notification RCD unavailable. Even though my camera is clean and was checked at the dealership. I feel as if I have bought a bad car from the start. And now I do not feel safe driving it as well as being completely frustrated with it. What can I do?

- Jeffersonville, IN, USA

Airbags failed in accident passenger and I were hurt and significantly impacted and then informed about recall after the fact recall number is 23TB15/23TA15

- Fresno, CA, USA