The contact's wife owns a 2020 Toyota Camry. The contact stated that on several occasions when the vehicle was turned off, the rear doors failed to unlock manually or by using the remote, from the inside or outside the vehicle. The contact stated that on one occasion, the contact had to climb through the passenger-??s side rear window to exit the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Virginia Beach, VA, USA

The driver side rear door would not open from the inside or outside. Once the dealership opened the back door, the vehicle would no longer lock at all. There was nothing to indicate this would be a problem. Now my car will not lock at all and this is a safety hazard. Also, not being able to open a door from the inside or outside is a major safety issue and my vehicle is available for inspection.

- Blacksburg, SC, USA