10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
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the car started hesitating when accelerating. The vehicle started to lose power and all the lights came on. Check Engine, Pre-collision warning system malfunction, Vehicle stability control system malfunction. Took my vehicle in and Toyota Dealer said at first they couldn't figure out what was wrong. Then decided to replace the transmission. It has been nearly 2 months and still cant get the parts to fix my car. Excuse is Toyota is backlogged. Help
- Tomball, TX, USA
Vehicle was taken to the dealer due to AC malfunction. Upon inspection, the AC condenser was found to be damaged by a rock going thru the shield and sticking the line. The manager at the dealership indicated it was not uncommon. I contacted Toyota and the representative also indicated she has heard of similar issues. The matter was assigned to a case manager (Gable). He contacted me about the issue and indicated they would reach out to the dealership. According to the Toyota agent, this type of damage is not uncommon and not covered under bumper to bumper warranty. The case manager admitted he never inspected the vehicle and relied on the dealership for an explanation. I spoke with Gable to inquire if it is a common occurrence, wouldn't it be beneficial to inspect the vehicle himself. If rocks can so easily go thru the shield, what's preventing a rock from possibly hitting the fuel line. This vehicle was bought brand new and maintained on a regular basis. His response was they rely on the dealer's experience and expertise. We live in a metropolitan area and don't go thru gravel roads. Not to exaggerate but if rocks can go thru the shield so easily, maybe the shield isn't providing adequate protection to vehicle components and more importantly the fuel line. I wanted to bring this to your attention so there is a record of this matter having been brought to Toyota's attention. Case managers rely on the dealer for explanations instead of going out on the field to do an inspection themselves.
- Mesquite, TX, USA
Hearing humming noise after 40MPH and after inspection at toyta service the said its an issue with the transmission. Its a brand new car with around 8k mile
- La Mesa, CA, USA
While driving on the Highway with no vehicles in sight my sunroof glass shattered falling in on my wife cutting her.
- Mcpherson, KS, USA
- Durham, NC, USA