Friday, August 2, 2024 -?" While driving car on [XXX] in Portland, OR major unknown problem surfaced. Had car towed into dealership, paying a towing fee of $217.50. Seven hundred nine (709) miles were on odometer. Saturday, August 1, 2024 -?" Telephoned Royal Moore Toyota and spoke with George Stavrakis -?" every lug nut on all four (4) wheels were loose and only finger tight. Plus three (3) studs on right rear wheel were broken off. New rim would be needed. George stated that because I had my oil changed by Walmart that they (Walmart) must have loosed all the lug nuts. I had watched Walmart service the vehicle the entire time and Walmart never touched the lug nuts. Monday, August 5, 2024 -?" Our insurance agent informed me that that National Highway Traffic Safety Administration (NHTSA) had issued a recall (number 23V432000) for 2023 Toyota Camry XSE Hybrids because of significantly under torquing of the lug nuts. We noted that although my car was a 2024 it was built in 2023. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Portland, OR, USA

on June 20th, 2024, my vehicle started making a vibration and roaring sound at 3k miles at speeds as low as 35 MPH and gets louder the faster you go. the steering wheel also has a vibration. The noise and vibration get worse when you turn the wheel the left but when returned back to center it stops or is quitter and less vibration. when turning to the right it does not do it at all and will sometimes it does. I have taken it to the dealer 3 times now first time they said oh it just wind noise. second time they said we found the noise but don't know what the problem is. 3-time service manager rode with me, and he pointed out the sound and I said yes that sound. They then replaced both front wheel bearings. and they told me on pick up that the noise was completely gone. 2 minutes after leaving the noise was still there and even louder. Toyota seems to not able to fix the problem. This is a safety issue that needs to be addressee knowing that it involves the suspension in the front end of the vehicle.

- Malvern, AR, USA