10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Windshield wiper stopped working while I was driving in the middle of a storm. Fortunately, I was able to pull onto a side street and not have an accident.
- Hillsdale, NJ, USA
Wife was driving back home on I-280 around 60-65 mph back home when suddenly the back sunroof glass section POP and she started hearing small objects dragging. As soon as she was available to pull over to check it, she realize the whole back glass of the sunroof was cracked. She tried calling Toyota Sunnyvale to report it and best they could help her with was to make a claim with the insurance and pay the deductible of $500 because they saying this was from an -??external influence-??. They gave us a -??rental vehicle-?? while their inspectors engineers called for non-manufactured issue when; - how will you get hit on the sunroof while driving at 60-65 mph on the freeway" - how is it possible that a small size object could shatter a whole TEMPERED GLASS and also, outline crack all around instead of a center hit like they mentioned. - if there was an external object hitting the sunroof why isn-??t any internal damage if it-??s right above the sunroof motor. If it was something that big to shatter a whole tempered glass section wouldn-??t it damage the motor as is right on the center of the shatter too". Last but not least, we were -??handle-?? a rental car while they were -??inspecting-?? the vehicle until next coming Monday (2 days later as we took it on a Saturday) we were told to take the vehicle and bring it in the next coming Monday but with that level of shatter it would of fall apart more and would of been an issue for the inspection for them to put it on me as a bigger hit WHITCH THEY DID! And made me pay for the rental days and quote me a $4,700.oo repair labor for the damage part as they determinate it wasn-??t manufacture. No one could give an explanation of how did they determinate it when I have an other Toyota that DOES! Have an external object crack on the wind shield AND ITS MINIMAL! Not the whole windshield.
- Redwood City, CA, USA
The right side of my windshield has significant ripples and distortions on the right side. It isn't just on the edge where it curves, but 6 inches to a foot in. I took it to the dealers who saw it. If you look at the two attached pictures, one is of the dealership's garage. In the first picture, the lines on the door are perfectly straight. The second picture is through the windshield and you can see all the undulations. However, the dealership pulled up another car same year make and model, and it had it too. I saw it with my own eyes that it was just as bad as mine. But Toyota's answer was it isn't an issue because its in other cars. My answer is that both/all are defective. It is a major safety issue because I constantly see movement that isn't there that is caused by a defective windshield.
- Waxhaw, NC, USA
I just bought 2025 Camry SE in late November 2024. when it was raining wind shield was very poor visibility with the wipers is on. Especially, driver's side wiper screeching or chattering, streaking. Visibility is worse at rainy night with opposite traffic head light. I couldn't see clear enough and I was scared that I might get into accident. I took it to dealer and stated problem and they didn't fix the problem. So, I changed to new wipers but still the same problem. Even daytime, wiper don't' give clear wipe. I don't know what to do if raining again. I Think it's the wiper arms is defected.
- Los Angeles, CA, USA
The car was parked in a garage overnight and the windshield cracked without any reason. The temperature was 71 degrees without rain. The car was purchased 10 days prior to the incident and had no previous rock damage or known defects.
- Boise, ID, USA
)n July 18, 2024 a small foreign item hit the front windshield and shattered the glass. The issue is Toyota has no parts for this car. The glass cannot be located. I cannot get a reasonable solution from Toyota. Case #: 240726000918 (associated case #: 240725002306 & 240731002515). Perhaps there is a issue of safety with this glass. I have 3 other Toyota and never an issue with the front glass.
- Jackson, TN, USA
- Kettering, OH, USA