The contact owns a 2007 Toyota Camry hybrid. The contact received notification from the manufacturer for a service campaign to address the internal malfunction of the brake actuator assembly. The vehicle was taken to the dealer more than three times for diagnostic testing. The dealer was not able to remedy the failure with the manufacturer's service campaign ZE1. After the repair, the service engine soon warning light, ABS warning light, traction control warning light, and slip indicator continued to randomly flash and remained illuminated. The contact also stated that the push button start would not properly function intermittently and the contact was not able to start the vehicle numerous times without warning. The manufacturer was also notified several times that the service campaign did not prevent the failure from occurring. The vehicle was to be taken back to the dealer for further testing. The contact was waiting on instructions from the manufacturer to provide a permanent remedy for the condition to address the failure and received no resolution. The vehicle was not repaired. The approximate failure mileage was 126,355.

- Forest Park, GA, USA

It happened on a winter day with light snowing. The ground temperature was below freezing point. The snow layer was thin, barely several millimeters, no ice under it. I made a right turn after a full stop at a stop sign. The road was uphill, with a steep slope. When climbing onto the hill, my driving wheels were suddenly stopped by the traction control system, did not reingage, and my car started to decelerate and then completely stopped. A large truck was driving behind me at a very close distance. Its driver could not imagine that my car would suddenly stop in the middle of the slope without any good reason. Only thanks to his great skill and reaction the collision has been avoided. The traction control system prevents using my car even with the lightest snow dusting on the ground. With any normal car, the wheels make a turn, cut through the snow, reach the pavement, and get grip. On the contrary, my Toyota is uncontrollable even with the lightest snow dusting and generates multiple problems for me in the new england climate. I failed to find in the manual the instruction how to disable the traction control. A mechanic at Toyota service station told me that it is impossible to disable the traction control in Toyota for software reasons. I think that the ability to disable a traction control system must be mandatory. Otherwise, in the snowing conditions it is impossible to start the car moving after a stop, say, in front of a light.

- Framingham, MA, USA