3.1
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 43,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2011 Toyota Camry hybrid. The contact stated that the dashboard melted and was sticky, which made it very difficult to clean. The dealer stated that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer advised the contact to call NHTSA and provided case number: 1705190412. The failure mileage was 85,000.
- Leander, TX, USA
A popping, knocking, snapping noise is loud, evident, persistent, and discerning. The noise causes concern over the vehicle's structural integrity in an impact. The feeling is that the vehicle does not have enough rigidity to adequately protect passengers in a crash. It is a known issue with Toyota. Toyota updated technical service bulletin T-sb-0088-12 on 06/13/2012. It is titled moon roof assembly structure noise. Applicable to 2007 - 2011 Camry and Camry hybrids. In the introduction Toyota states: Some 2007 -2011 North american produced Camry and Camry hv vehicles may exhibit a knocking, popping, ticking, or snapping noise form the moon roof area while driving. The service bulletin describes the dis-assembly and re-assembly of the moon roof structure and headliner. Torquing nuts and bolts to specification for the purpose of reinforcement is described. From the text procedure 2 #5. loosen the 8 moon roof reinforcement to moon roof housing bolts. #6. remove the 8 moon roof reinforcement to body structure bolts. #7. remove the 8 nuts and the moon roof housing sub-assembly. I believe this issue to be a design and/or manufacturing defect affecting the vehicles structural integrity. In fact, the Toyota service bulletin describes it as such. Service bulletin T-sb-0088-12 can be downloaded from the internet. My goal is for the NHTSA to issue a recall on 2007 - 2001 Toyota Camry and Camry hv vehicles. Toyota has refused to do this as warranty work on 2 occasions.
- San Francisco, CA, USA
I have a Toyota Camry 2011 hybrid model, I hear a knocking sound coming from the roof. I took it to the dealership and they said it is the problem with the moon roof. It is most persistent when driving on the uneven street pavement. According to the dealer, the headliner needs to be replaced and it will cost about $600. This car was never involved in any accidents and I hardly used the moon roof. I believe this is a manufacturing defect and should be reported.
- Voorhees, NM, USA
- Chicago, IL, USA