2.0

hardly worth mentioning
Typical Repair Cost:
No data
Average Mileage:
15,550 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Feb 122009

Corolla 1.6L V4

  • Automatic transmission
  • 15,534 miles

This is to complain about the performance of my car (Toyota Corolla, 1.6CC, AT, Full option) that I purchased new from Toyota, Egypt. The vehicle has a 36-month, 100,000-mile warranty. After 12 months and at 25,000 miles, a manufacturing defect has appeared suddenly!!!

On Feb 12th 2009, I was driving when the car stopped suddenly while the engine was still on. I had the car towed back to Toyota service center on the next day to check up the car and solve the problem!

But it happened that I visited the service center more than once, on the 1st time, they advised that there was a breakdown in the computer circuit and they had fixed it up. After 4 days, the same scenario occurred, but this time, the service center replaced the entire clutch unit and clutch motor to repair the defect. Today, Feb 24th 09, the car broke down again!!!!!!!!!

It is clear now that this car has a manufacturing defect that is not mended yet. We met today with the maintenance manager at the service center, but he does not recognize the reason of my car breakdown!!!

Supposed that “TOYOTA” is a trusted Japanese Car, which means a perfect manufacturing and after sales services, but it turned out to the opposite because I had wasted much time and effort in solving my car problem.

Needless to say, I am extremely frustrated of this kind of service!!!

Before pursuing other options, I am hoping that we can solve this problem peacefully. Will you please have someone call the dealership where my car is, at + (202) 252 83 480 or + (2010) 5278 303, and authorize it to be fixed within a week or to be replaced by a new car of the same specifics. I hope to hear from you by Feb 28th before I pursue an alternative course of action.

My car specifications are as follows:

- Toyota Corolla /Model 2008/1.6 CC/AT/ Full option - Vehicle ID no. is 903007110 - Motor no. is 0172370 - Dealer Name: UAC Tel no.: 00202 349561

Should you need any further clarifications, please contact me on:

Office No.: 00202 252 83 480 Cell No.: 002010 52 78 303 Fax No.: 00202 252 83 489

Sincerely,

Abdel Ghani Ali

- Abdel Ghani A., Maadi, Cairo, Egypt