10.0
really awful- Crashes / Fires:
- 54 / 1
- Injuries / Deaths:
- 46 / 1
- Average Mileage:
- 16,915 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2009 Toyota Corolla. The contact received a recall notification for NHTSA campaign number: 14V168000 (air bags); however, the parts needed for the repair were unavailable. The dealer did not know when the parts would become available. The manufacturer stated that the parts would be available at the end of the summer. The contact had not experienced a failure.
- Willowsprings, IL, USA
The contact owns a 2009 Toyota Corolla. The contact stated that the air bag warning light illuminated intermittently. The contact received NHTSA campaign number: 14V168000 (airbag) and stated that the part needed was unavailable to service the vehicle under the recall. The dealer stated that they were uncertain when the part would be available. The manufacturer was notified of the failure. The approximate failure mileage was 200,000.
- Summerville, GA, USA
My wife rear ended a taxi, she complained that the brakes did not stop the car. We had the car towed to the house, I freed the hood and removed the bumper cover to inspect the damage. When I got in and tried the brakes, the pedal went to the floor. When I opened the brake fluid reservoir to check the fluid, the brakes returned to normal. That indicates a vacuum to me, which is not normal.I would like to request analysis of the event data recorder.
- Sparrows Point , MD, USA
The contact owns a 2009 Toyota Corolla. The contact stated that the air bag warning light illuminated. The contact mentioned that the light remained illuminated for approximately one year. The contact received notification of NHTSA campaign number: 14V168000 (air bags). The contact stated that the manufacturer did not have the remedy available. The vehicle has not been diagnosed or repaired. The failure mileage was 130,000.
- Worchester, MA, USA
The contact owns a 2009 Toyota Corolla. The contact stated that NHTSA campaign number: 14V168000 (air bags) exceeded a reasonable amount of time for the recall repair. The dealer informed that the part was not available for the recall repair and were uncertain of when the part was to become available. The contact was placed on a waiting list. The contact did not experience the failure. Updated 09/16/14
- Orlando , FL, USA
The contact owns a 2009 Toyota Corolla. The contact stated that he recieved a recall notification for NHTSA campaign id number 14V168000 (airbag). The contact stated that the vehicle had experience the failure specified on the recall three different occasions. The dealer informed contact that they were unaware of when they were going to recieve the parts needed inorder to perform the repairs. The approximate failure mileage was 85,000.
- Portland Main, ME, USA
2009 Toyota Corolla. Consumer requests reimbursement for repairs to SRS system. Recently, the SRS light came on. The owner's manual stated there was a problem with either the air bag or seat belt. The mechanic diagnosed the problem and replaced the cable sub assembly.
- Hilton, NY, USA
This was the second accident in this car. Rear ended another vehicle. Car was nearly totaled with $9,700 in damage primarily to the front end. Air bags never activated. Prior accident one week earlier where the air bags also failed to activate. Air bag light comes on intermittently and Toyota will not diagnose or fix unless they see the light on.
- Walnut Creek, CA, USA
The contact owns a 2009 Toyota Corolla. The contact stated that the air bag warning lights illuminated intermittently. The contact received notification of NHTSA campaign id number: 14V168000 (air bags) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The failure mileage was 96,000.
- North Babylon, NY, USA
After the air bag warning light turned on, I was notified that I had to replace the spiral assembly in the driver's side air bag. Almost immediately after replacing, Toyota announced a recall for this specific part in 2009 Corollas, but are claiming that my 2009 Corolla is not included in the recall.
- West Hollywood, CA, USA
The contact owns a 2009 Toyota Corolla. The contact stated that the vehicle was traveling approximately 40 mph when the power steering suddenly malfunctioned, causing the driver to lose control of the vehicle and crash into a tree. The air bags did not deploy. The front passenger suffered neck and shoulder injuries and was treated at the hospital. A police report was taken at the scene. The vehicle was destroyed. The manufacturer was not notified. The VIN was not available. The failure mileage was 42,000.
- Ownings Mills, MD, USA
The airbag light in our 2009 Toyota Corolla (idiot light) came on. When we inquired with the dealer, colonial Toyota in Lincoln, ri (www.colonialtoyota.com) told us that it will be covered in the most recent recall but they are not covering it yet. They refuse to fix the airbag until they can be reimbursed for it. According to Toyota corporate, this will be September 2014. I find this unacceptable as we now have a vehicle without an airbag. Nor could we sell the vehicle as it would not pass inspection.
- North Smithfield, RI, USA
The contact owns a 2009 Toyota Corolla. The contact stated that the air bag warning light illuminated sporadically on multiple occasions for an extended period of time. The vehicle was taken to a repair shop where it was diagnosed that the main module needed to be replaced. The vehicle was repaired. The diagnostic also indicated that the steering wheel module needed to be repaired. The steering wheel module was replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60000. Updated 05/28/14
- Saint Marys, OH, USA
I am writing to see if my car's make/model/year should be included in the recent recall of 2003-2004 Toyota and Lexus cars, relating to inadvertent airbag deployment. About a week ago my airbag warning light came on and hasn't gone off since. After reading about these other model recalls today, and having had 6 other recalls performed on my car due to poor manufacturing, I think it is something the NHTSA should look into. I have contacted the Toyota customer service line but was told that for now, my car isn't included in the recall.
- Cary, NC, USA
The contact owns a 2009 Toyota Corolla. The contact stated that while driving 60 mph, the air bag warning lamp illuminated. The vehicle was taken to the dealer where it was diagnosed that the air bag sensor was defective and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 79,000 and the current mileage was 79,100.
- Pensacola, FL, USA
Safety belt warning light came on for last 2 days and turned off today Dec 23, 2013.
- St. Helens, OR, USA
The spiral cable sub-assy airbag clock spring, (part of air bag assembly in steering wheel) will not work. Resulting in lack of air bag deployment in critical situations. Light will activate in dashboard, indicating the air bag is non functional. This vehicle has never been in any major car incident with the exception of some minor bumper scratches and the air bags have never been deployed. I took the vehicle to a Toyota dealer and there computer diagnostic report provided several codes with this malfunction, considering the function of this part as a protection against personal driver or passenger injuries. The deployment or lack of deployment in any unexpected event can cause a major accident in driving condition.resulting in personal injury due to manufactures defect of this part.
- San Juan, PR, USA
My daughter was driving West bound on I20 between exit 189 and 190 on 11/1 when the car accelerated and hydroplane. My daughter was given permission to use my car on this date, the condition was rainy and low visibility. She took feet off gas and proceeded to brake when the car accelerated. As she put her feet on brakes she lost control and crash in guard rail. In the meantime I have checked the data base and there are two recalls on this vehicle. One involved acceleration. The dealer should have had these recalls done before the car was sold which could have helped to prevent the acceleration. Someone should be held liable other than the consumer for this mishap. I need to know what is the next step as a consumer. Also the air bag did not disengaged. I called the dealership and spoke with [xxx] on 11/6 who confirmed that there are still two recalls on this car and she asked when did I want to bring the vehicle in. Why was this not done before purchase. I also spent $2800 on an extended powertrain warranty through the dealership. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Lithonia, GA, USA
I noticed the air bag light was on. A Toyota dealership told me it was the spiral cable in the steering column. A direct quote from the invoice says, "upon inspection found code (B1801-1831-1836) will need to start with replacing spiral cable first may need further diag--." the car was not in any collisions near the time of when the light illuminate. For other Toyota owners, the dealership charged me $120 to diagnose the problem and said that it would be $600 to fix.
- W. Los Angeles, CA, USA
- Jamestown, NY, USA