10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 18,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2009 Toyota Corolla. The contact noticed a grinding noise most of the time when she depressed the brake pedal. She took the vehicle to the dealer who stated that they could not find anything wrong with it. The failure continued to occur and the dealer turned the rotors to remedy the problem; however, she continued hearing the grinding noise. In September 2009, she took the vehicle to the dealer who replaced the brake pads and rotors. She no longer noticed the noise; yet, the brake pedal extended to the floor with a sudden pulling and grabbing motion. The dealer told her that the ABS activated which caused that feeling. She also stated that the vehicle would suddenly accelerate on an intermittent basis. In December 2009, the driver crashed into a brick wall when the vehicle suddenly accelerated. There were no injuries. The dealer took pictures and told her that there was nothing wrong with the vehicle. Furthermore, the gear shift broke and the dealer did not repair the vehicle for six months. She called the manufacturer and was unable to speak with a representative. The current mileage was approximately 17,000. The failure mileage was approximately 1,000.
- Morgantown, WV, USA
- Fairmount, WV, USA