8.0
pretty bad- Typical Repair Cost:
- $330
- Average Mileage:
- 22,050 miles
- Total Complaints:
- 4 complaints
Most common solutions:
- replace brakes (3 reports)
- (1 reports)
This problem may be covered under warranty. Ask your Toyota dealer.
My wife and I purchased a 2013 new Toyota Corolla around March of 2013. This car has had the front brakes replaced by the dealer two time already once at around 10,000 miles and the second time at 22,000 miles. This is now February of 2016 and it needs brakes again at 29,000 miles. I called twice and filed a case with Toyota Motor Corp. and all they do is replace the brakes.
I know my wife drives this car and she has owned a few other Toyotas in the passed but this one is a real lemon. I was told by the Toyota Motor Corp rep. that this is normal wear! BS. I am just going to get rid of this car and buy some other Manufactures product like Mazda because I have been given the run around with Toyota.
I will continue to speak about this to everyone I come in contact with and let them all know how bad this car is! I have had other problems like the drives side window regulator make noise. Trunk not open.
The dealer looks at it and then gives me the car back and said they fixed it. I know it is not fixed because I am having the same problems.
Good luck to everyone buying a Toyota!
- mochi, Fullerton, CA, US
I purchased a new 2013 Corolla in March of 2013. On March 8, 2014, I took the car in for 15,000 service. About two to two and a half weeks later the brakes started to squeak. I spoke to a service manager over the phone and he stated that since it had rained recently, it might be due to that, and to wait a while until it is dry to see if it continues to squeak.
I waited for about another two weeks and the squeak continued. I took my car in to Fremont Toyota to have it checked and was told that my brakes had worn out and that I had to pay $350 (after a discount) to replace my brakes and resurface the rotor. A couple of weeks following the brake replacement, my car started making a rubbing noise when I braked. It doesn't happen all the time, but after a bit of driving around, it would happen when I brake. Sometimes the rubbing was stronger/louder than other times - it varied.
If I turned off my car for a while and turned it back on, the rubbing noise would disappear until I've driven for a while. I took my car in to the dealership to get it checked. After about a 3 hour wait, I was told that my car was fine, they were unable to duplicate the noise and told me that if I do hear it when I drive, stop by and they'll have a look. Again, it continued to happen so I went back with a recording of the sound.
The service manager said that he could not listen to any recording as it would not be helpful and the only way to figure out a solution is to duplicate the noise. I was turned away again after a couple of hours of wait. As I was driving around that same day the rubbing noise came back so I headed back to the dealer. One of the service guys there got in my car and drove it around. I told him what happened (brake changed a little after 15,000 miles, rubbing noise which he heard), and he asked if I did a lot of inner city driving - I do not. Most of my driving is done on the freeway. He had a confused look and asked a tech to drive it around.
The tech then took my car back in and serviced it again. I was told he lubricated the brakes. The rubbing noise stopped for about 2-3 weeks, but returned after. When I took the car in, they still said they were unable to duplicate the noise so there was nothing they could do about it. This continued until a 21,000-23,000 miles.
I was very upset with this car as there is obviously a problem with the brakes as I can feel and hear the rubbing noise, but was always turned away by the service managers at the dealer after waiting 2-3 hours in hopes that the issue would be fixed. Unfortunately, the issue was never fixed and I bought a new car. I am disappointed at the fact that after exactly one year of purchasing a brand new 2013 Corolla, I had to pay nearly $400 for a new set of brakes, yet issues continued through 5 months with no solution.
- elleet, Union City, CA, US
Purchased a new 2013 Corolla in August 2013, at 10, 800 miles need new front brakes Toyota paid for this. I asked them why they went out so fast, no answer. At 27,200 miles needed new front brakes again, they said out of warranty can't help you. Consulted other mechanics was told that a set of brakes should last 30,000 miles minimum there has to be other problems like the calipers or hydraulic system.
The service techs and service manager at Toyota San Bernardino, Ca. said to find out what other mechanics say if there is a problem, covered under a warranty, will see what we can do. So instead of realizing that there is a problem when a car goes through 2 sets of brakes in 27,000 miles, they said find out what someone else say's and then we will figure out if we have to fix this . Why did i pay $2500 for an extended warranty when there job is to make sure they don't have to cover it?
- pm12141ca, Yucaipa, CA, US
Car used for long trips - so brake wear at 35,000 seems painfully ($436 worth) hard to take when I could get a brake job for $99 at any brake shop. Toyota says: Brake wear is an indeterminate science – in some cases the brake pads will do 70,000 miles while other drivers will find they need changing after only 25,000 miles. The type of vehicle, type of use and your driving style all have an influence on pad life. This is total crap and while I currently have 2 Toyotas - I doubt that will be the case in the future.
- Tim H., Colorado Springs, US