10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
24,231 miles

About These NHTSA Complaints:

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problem #6

Dec 162019

Corolla

  • 80,000 miles
Collided at 60+ mph on 190 by diesel large truck major front and side damage and no airbag deployment of any kind. His truck was fine and none of my side nor frontal airbags went off. My head slammed into the driver's window and my neck and back are really hurting. This happened just a couple days ago.

- Spokane, WA, USA

problem #5

Oct 102018

Corolla

  • 48,000 miles
This is not a real complaint. This is a test.

- Washington, DC, USA

problem #4

Jan 102017

Corolla

  • miles
Audio/navigational unit is not functional, rendering all features (other than actual mobility) non-functional - I travel/live in a hands free city/state, and specifically purchase this vehicle for audio/navigational unit and the blue tooth technology. Also, flashes light uncontrollably while it constantly reboots (distraction - especially at night and during inclement weather). Cannot access diagnostic information on vehicle (tires, engine, etc.) as promoted/promised from entune software. Toyota has a known issue but will not replace the unit (T-sb 0172.16) and states it was due to warranty expiration, but never notified customer (I.e. me) about issue even when I reached out to Toyota to resolve. Even when I notified a local service/dealership, they ignored my safety concerns. Originally Toyota said they would help (September), now (December) they are stating they will not.

- Austin, TX, USA

problem #3

Jun 192014

Corolla

  • 3,000 miles
2014 Corolla with the premium wheels (black and silver). The tires loose tire pressure faster than any other car requiring me to add air every month. They loose 3-6 psi each month and the weather +/- 10 degrees change accounts for 1 psi loss rule doesn't fit because its always 90F in Florida. This is an issue for everyone because we typically don't check tire pressure more frequent than 4 X a year for each season. Not sure if this happens to those with the regular rims but I have the sport Toyota rims that came with the S plus trim.

- Pembroke Pines, FL, USA

problem #2

Mar 022015

Corolla 4-cyl

  • 3,388 miles
Tires or rims not sealed properly causing the tires to lose air pressure. Loss of air in one or all tires could cause a steering failure, a blow out and a loss of control on highway driving. In 1 1/2 years pressure has fallen to as low as 17 lbs pressure on all tires. Dealer said it is normal and keep checking pressure. I would like to have the problem fixed by either the rims or tires replaced as they are surely not sealing properly. So far the air has leaked out four times in the 1 1/2 years and 3388 miles of driving. The dealer acknowledged the problem and that other Toyota customer have had similar complaints but nothing can be done about it. Dealer info : village Cadillac /Toyota 2431 S, suncoasr blvd homosassa fl, 34448 352 626-5100 cust # [xxx] invoice # [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Homosassa, FL, USA

problem #1

Jul 032014

Corolla

  • 11,000 miles
I was pulling into a parking space & slowing down. I turned left into the space and, of course, had my foot on the brake and my car suddenly accelerated on it's own. I kept pushing on the brake but it kept going. The higher than usual curb at the shopping center, I suppose, is what stopped the car, though my foot repeatedly kept pushing the brake. I tried to drive it home but it was not working. We had it towed to Toyota in rockwall. They had someone look at it. The person that looked at it called my home to get my story but asked my husband what took place. I didn't get the message till the next day. When I was getting ready to call him back, my husband told me that he called and said he did not need to talk to me. How can you legitimately tell me what I say happened did not happen when you haven't even talked to me. I was the only one in the car, not my husband. They checked out the "black box" I suppose and sent me a very nice letter basically telling me what I told my husband happened, did not happen. I do not lie. I was there and I know what happened. I was very disappointed in the way that this was handled. I felt like how could I even fight this, Toyota is a big corporation. I am just one person who had an incident with one of their vehicles. It would be my word against theirs. I appreciate NHTSA taking the time to hear my side of what happened. My husband and I are fans of Toyota vehicles. I have several Camry and my husband presently drives a prius and a Tundra so again, we are very disappointed in the way that this was handled.

- Rockwall, TX, USA