10.0
really awful- Crashes / Fires:
- 29 / 0
- Injuries / Deaths:
- 31 / 0
- Average Mileage:
- 17,165 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Reported in March, Toyota has not provided a replacement/rental during the recall. Very difficult to make progress getting help. Bounced between different departments.
- San Jose, CA, USA
I have a recall from manufacturer with recall number20tb03 NHTSA recall number20V024 since January 17 2020. And every time I call the dealerships they mention that they don't have the parts.
- Houston, TX, USA
The contact owns a 2017 Toyota Corolla. The contact received notification of NHTSA campaign number: 20V024000 (air bags) however, the parts to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Ogden, UT, USA
The contact owns a 2017 Toyota Corolla. The contact received notification of NHTSA campaign number: 20V024000(air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Toyota walnut creek located at (2100 N broadway, walnut creek, ca 94596) was contacted and it was confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Walnut Creek, CA, USA
I was involved in a car accident in September 2019, the air bags did not deploy when they were supposed to. Several months later I was informed of the recall. I was at a stop and a truck slammed into the back of my car pushing me into another car. I was on an entrance ramp trying to get on the highway. There is a police report filed.
- Argyle, TX, USA
This recall must be fixed on my Toyota Corolla le as soon as possible because it is a series safety issue to the consumer. [xxx] received a notice from Toyota motor sales on 3/14/2020 and the letter stated that a repair to the vehicle will not be available for more than two months and this is unacceptable to me. Please let me know by E-mail who to contact because this vehicle is not safe to drive and I would be held responsible for any accident and/or injury to my family or any passengers that would occupy the 2017 Toyota Corolla during the next 90 days while waiting for the company to schedule an appointment at the spartanburg, SC dealership. Thank you for your assistance on this matter. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Spartanburg, SC, USA
The contact owns a 2017 Toyota Corolla. The contact discovered that the vehicle was included in NHTSA campaign number: 20V024000 (air bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Neither the manufacturer nor the dealer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Rego Park, NY, USA
Help
- Sacramento, CA, USA
The contact owns a 2017 Toyota Corolla. The contact received notification of NHTSA campaign number: 20V024000 (air bags) and stated that the manufacturer had exceeded a reasonable amount of time to for the recall repair. The dealer Toyota of tampa bay, 1101 E. fletcher ave, tampa, fl 33612, confirmed parts were not available to perform the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Tampa, FL, USA
Cannot renew vehicle registration due to the recall. Recall cannot be performed since manufacturer does not have a remedy. I'm now placed in a position wherein I might have to pay fines and other fees and not have a valid registered vehicle to use to get to and from work.
- Poway, CA, USA
I was in a car accident. I was stopped at a stop sign behind a line of cars on an off ramp off I-10east, exit 279 in vail AZ. I was rear ended by another car who reported they hit me going 60mph. The air bags did not deploy, my seatbelt did not tension. I hit my head and face on the steering wheel. I sought medical treatment and was diagnosed with a concussion, whiplash and neck injury.
- Vail, AZ, USA
Toyota never call and let me know that my car is on recall
- Houston, TX, USA
The contact owns a 2017 Toyota Corolla. The contact received notification of NHTSA campaign number: 20V024000 (air bags) however, the part for the recall repair was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. Premier Toyota of amherst located at 47190 cooper foster park rd, amherst, oh 44001, 440-985-6100) was contacted and it was confirmed part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Cleveland, OH, USA
Hello, on September 4th 2019 I was involved in a three car accident, me being in the middle. My air bags did not deploy and this evening I just saw a new article about many Toyota Corollas being effected. Low and behold my vehicle was one of the recall cars. There is no was to fix the car now I had to get a new one which is again on the list. I have checked both VIN's. I was injured in that crash and that air bag could have helped my head not going the way it did. I'm extremely upset with the fact this was not brought forward sooner. I would like to speak with someone.
- Corinth, TX, USA
I rear-ended someone at approximately 30 mph and none of my airbags deployed
- Gilbert, AZ, USA
Did not deploy in a high speed rollover fwy accident that occurred on 10/23/18
- Los Angeles, CA, USA
The contact owned a 2017 Toyota Corolla. While the contact's vehicle was idling at a stop sign, another vehicle crashed into the front driver's side of the vehicle. The air bags failed to deploy. The vehicle was towed and deemed totaled. A police report was filed. The contact was not injured. The dealer and manufacturer were not made aware of the failure. The cause of the failure was not determined. The approximate failure mileage was 19,000. The VIN was not available.
- Bastrop, LA, USA
The contact owned a 2017 Toyota Corolla. While driving 34 mph, another vehicle crashed into the front driver's side quarter panel causing damage to engine compartment and rear passenger door. The contact stated that all air bags deployed releasing an extreme amount of toxic dust into the vehicle. The driver side foot air bag deployed fracturing her right heel several places as well as burns on both wrists that needed medical attention. The contact mentioned that there was no damage to her driver side door causing questions as to why the driver's side knee air bag deployed. A police report was filed. The vehicle was towed to a local tow lot where it was considered a total loss. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was 40,000.
- Jacksonville, FL, USA
While driving warning lights on dashboard lit up and car shut down.according to screen on dash it showed malfunction of airbags, ABS, lane change warning, among other system parts. Able to restart car and drive it to dealer. Toyota notified me that squirrels had eaten the main wire harness. Not covered under warranty. I did some research and found out Toyota and other auto manufacturers use soy based wiring and wire covers which draw all types of rodents to them and they destroy the main harness electrical parts to malfunction. This can cause dangerous situations while driving possibly causing accidents resulting in injury or death. Brakes may fail, air bags may not deploy etc. Toyota knows of the problem but refuses to correct it. It cost me $5000 to repair and I still do not feel safe. I notified Toyota Corp. Office they took my complaint and said nothing could be done about it. They did give me a case #[xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- New Port Richey, FL, USA
- Zephyrhills, FL, USA