10.0
really awful- Crashes / Fires:
- 29 / 0
- Injuries / Deaths:
- 31 / 0
- Average Mileage:
- 17,165 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My car was struck by a car spinning out of control mainly the drivers side door center post and rear door. I think the car is totaled. The passenger rear wheel is bent from the impact. None of the air bags deployed. The police officers that worked the accident was astonished. He said they should have deployed. My car was moving about 15mph the car that hit mine was spinning very fast. The roads were slick and it was raining. The impact was about 40 to 60mph at least.
- Rome, GA, USA
I was driving home on hamilton road, in columbus, Ohio, at 535pm. I noticed that my headlights weren't on, when other drivers were trying to worn me. I set my headlights on automatic when I first received the car. I finally found the switch to turn my headlights on manually. Then my car started to brake 10-15 feet from the car in front of me, my tires were squealing. My foot was not on the brake pedal it was still on the accelerator. It was too late I hit the SUV in front me. My air bags didn't deploy. The accident avoidance system didn't activate until to late. It is clear that the car responded after the headlight switch was manually turned on instead of being in the auto position. It was suggested at a dealership earlier that cycling the navigation system on the car could inadvertently disarm it. If that were the case and it was off accidently why did the car try to brake at the last second on its own by turning on the headlight switch. This car was purchased for the driver for the very reasons of its safety features unfortunately this car completely failed to protect the driver. That is why I feel like this should be looked at immediately to see if this is a mechanical issue, program issue, or simply driver error, which I do not believe at this point. I have photos of vehicle and interior which I am unable to upload on this site, they are available upon request.
- Marysville, OH, USA
I hit a deer doing 50 mph and my airbags never deployed. I contacted butler Toyota of macon Georgia and asked them to please research this issue and they have not contacted me back. It has been over 2 weeks now.
- Byron, GA, USA
The cars takata lateral airbags activated after hitting a bump on the side of the road while going uphill. I had driven to the side of the road to avoid an accident with an invading vehicle and I do not feel that the bump the wheel had hit was that strong to activate the lateral airbags. I had contacted my local dealer for assistance as I have a full cover and they have not proved useful at all. Two months later my car is still at a workshop as they have not been able to receive the new airbags to install on the car and I've been without a vehicle because the full cover does not cover a rental. I would not recommend a purchase of any Toyota vehicles because of the bad support and experience I have had with them since they even refused to accept my car after I had brought it to them for assistance the day the airbags went off.
- Mayaguez, PR, USA
Takata recall
- Big Canoe, GA, USA
My wife was driving the car on I95 from South to North (after exit 6 in pa) towards philly airport on 7/22/2017 and the car was hit at the rear by another car. Car was span and stopped. Thank to god that she is ok. However, the car was totaled by the insurance. Our concern was no airbag deployed. Our collision center as well as Toyota doesn't know why. Need your help as well as it should not happen to someone.
- Garnet Valley, PA, USA
- Sunnyvale, CA, USA