really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,487 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Dec 262020


  • 1,600 miles
The windshield washer fluid sprays over the car onto cars/road behind the car. The washer fluid also sprays into the car of the sunroof is open. Toyota dealership reports that it's 'operating as designed' and did not fix the problem. This is concerning because it could distract the driver behind me when I try to clean the windshield and they could run into my vehicle, possible causing a multi-car crash.

- Henderson, NV, USA

problem #6

Aug 152020


  • miles
Dealer stated that there was a chemical buildup on the inside of the windshield that could affect the safety camera sensor (they claimed it was probably windex). Dealership claimed that the camera enclosure is not sealed and particulate may enter the enclosure. Said the problem is not covered under warranty. What happens is someone is a smoker or lives on a dirt road" does Toyota expect particulate in the enclosure to be acceptable" this may impact the performance of the safety systems, especially if there is sun glare. I bought the car in October 2019.

- Tucson, AZ, USA

problem #5

Jun 032020

Corolla 4-cyl

  • 3,000 miles
I was driving down the road and my driver window blew up. Yes, it blew up into a million pieces all over me and hit my face. Nothing had hit my windshield. None of my windows were down. I thought I was getting shot at, the noise of it blowing terrified me! I took my car to Toyota and said there was nothing they could do!! my warranty won't even cover it! it's 700 dollars to fix it. I know this was not my fault and nothing hit my window it would have not exploded if that was the case.

- Jacksonville, FL, USA

problem #4

May 012020


  • 5,000 miles
2020 model/4-months old: A stress fracture of the windshield occurred suddenly for no apparent reason. Upon inspection the fracture started at the point of installation under the hood with no other obvious signs of damage or impact. The fracture starts at the edge of the glass and runs up to eye-level, then runs across the windshield.

- Mandeville, LA, USA

problem #3

Jan 012020


  • 20 miles
The contact owns a 2020 Toyota Corolla. While driving 60 mph the windshield cracked without warning or impact. Additionally, while vehicle was parked the windshield cracked. The vehicle was taken to an independent mechanic where the contact was informed the windshield needed to be replaced. The contact called and informed nalley Toyota union city 4115 jonesboro rd, union city, ga 30291, (770) 284-8361) about the failure. The vehicle was not diagnosed nor repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 20. The VIN was not available.

- Stone Mountain, GA, USA

problem #2

Jan 062020


  • 500 miles
The drivers side head light has a V shape "void" in its pattern and makes the car unsafe to drive at night. The passenger side does not exhibit this same pattern, so when negotiating a left hand curve, the void is very noticeable and makes seeing up ahead in the distance very difficult (not possible). This happens to fall in the area of what I would call my "look ahead distance" and as such makes the car unsafe to drive at night. This "void" is not present when the head lights are put on "high", so I feel it is a led light bulb issue more than anything else...but the servicing dealer refuses to fix this problem citing a similar 2020 Corolla displays the same pattern. They pulled another car into the shop and displayed it along with mine against a wall. While I agree the patterns on the wall looked similar, this was not a good test because you need to see what pattern of light is cast down range at night. Please see attached picture. If all newer model Corolla SE exhibit this light pattern, than the vehicles need to be recalled and fixed along with mine.

- Franklin, TN, USA

problem #1

Oct 012019


  • 291 miles
Wavy windshield.disorienting when in motion. Dealer said all vehicles have this. I have check and all do not. They said it is known but not a defect. I believe it is poor lamination and along with a bad view may not protect in an accident. I don't believe it is 'normal"

- West Palm Beach, FL, USA