10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 8,436 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I am experiencing a recurring issue with the Data Communication Module (DCM) in my 2020 Toyota Corolla. This component was previously subject to a recall, which I addressed at a dealership. However, the problem persists, and many other Toyota owners, including those with RAV4 models, are reporting similar issues. Discussions on forums such as Toyota Nation and Toyota Owners Club highlight these ongoing concerns. My vehicle is out of warranty, and replacing the DCM is estimated to cost over $800. I have confirmed that the issue lies with the DCM system, as removing the corresponding fuse eliminates the error message on the multimedia system. However, this circuit also powers the right speaker and microphone, making it impractical to simply disconnect the module. The local dealership has quoted $205 for diagnostics, despite my prior identification of the problem. Revisiting the original dealership where the recall work was performed is not feasible, as it is located across the country. Toyota has not offered a remedy, leaving me without an affordable or practical solution to address what appears to be a manufacturer fault. I am seeking assistance and accountability for this persistent and widespread issue. Please look at the corresponding links detailing the systemic problem with the system, that other owners have experienced [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Sherman Oaks, CA, USA
Car would not start/turn over - Not battery related. Toyota determined the ECU went bad and stated the cause was improperly jumping the battery. The issue happened randomly one day (car was driving fine previous days)
- Magnolia, TX, USA
Vehicle would not start. After the vehicle's battery was jumped, the vehicle would start, but upon moving the vehicle, the dashboard message read, "Engine Stopped - Steering Power Low." There are numerous entries in online forums of others looking for solution for the same issue. Sometimes others have said that this occurred while in stop-and-go traffic on the highway or idling at a red light. Clearly, if a vehicle becomes disabled on a roadway with no prior warning of a failing battery, that is a safety issue. There was no warning of a failing battery. Battery was replaced, which was a surprise for a 2020 vehicle. However, this issue has occurred in newer vehicles as well if you review the comments in the online forums. Failed battery was tested and measured 67CCA/295CCA @11.44V. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Fall River, MA, USA
An engine maintenance required popped up in the vehicle and was unable to be removed Took the vehicle to get checked at a Toyota dealership and they advised it was the coolant valve bypass was faulty
- Moreno Valley , CA, USA
Dashboard stated engine maintenance required- visit your dealer and it turned out to be a bypass coolant valve malfunction per Toyota mechanic specialists.
- Salinas, CA, USA
Electrical issue on vehicle says that vehicles safety features are unavailable and all the light indications on the dash are lit up. It was taken to the dealership several times but the issue still hasn-??t been resolved.
- Imperial Beach, CA, USA
Around 40k miles I received an Engine Maintenance Required warning. After some research Engine Maintenance and Engine Service Required are two very different indicators. I received and P2681 code meaning the electrical coolant bypass valve had failed unfortunately one can-??t tell if it-??s stuck shut or open this could lead to one-??s care over heating and or damaging one-??s engine. After some research I-??ve come to find out most 2020-2024 corollas have been having this issue tends to happen about 30-50k miles
- Perris, CA, USA
I was driving on the road and I heard something like an explosion, I turned the emergency lights on and stopped to find out what had happened. I saw the sunroof completely broken, fortunately I didn-??t get hurt but I got so scared and I don-??t know if I will feel comfortable driving my car again.
- Hayward, CA, USA
1. First problem I had with my 2020 Toyota Corolla Hatchback SE: SAFETY RECALL 20TA07 (Backup LampsMay Become Inoperative) - 10.29.2020 2. Second problem was with the software draining the battery way too rapidly, which made me unable to start my car. I had to have a tow truck come by and he was able to recharge the battery (he knew to do that with my car instead of towing it away, because he was seeing this type of issue with this type of car a lot). I took it to my local toyota dealership and had them inspect it. They told me that they need to update the software of the vehicle and that I should not be having this problem again after. *EL1934 FIRMWARE UPDATE (5.21.2021)* 3. Third problem I had was with the temperature gauge. The needle pointer in the dash did not go up and stay in the middle between C & H. It stayed closer to C (cold). It took longer than it should have to heat up the interior of the car when I turn the heat on in the morning. I took it to my local toyota dealership and after they inspected this issue, they told me that they needed to replace the thermostat unit. *MA001 THERMOSTAT ASSEMBLY* (3.19.22) 4. Fourth problem is with the transmission. I felt jerking motions from the car when accelerating and when braking-coming to a stop. **26312 CAR JERKING UPON ACCELERATION /FOUND TRNSMISSION CODE /NEED NEW TRANS ASSY UPON INSPECTION AND HEATLH CHFCK FOUND CODE P07457F AND PO7757F SOLENOID A B BOTH STUCK OFF /REST MEMORY /NO CHANGED /FOUND NEED NEW TRANS MISSION ASSY /REMOVE AND REPLACE TRANMISSION ASSY AND PERFORM RESET AND INITIALIZATION/PERFORM HYDRULIC AND ELECTRICAL TEST /NO PROBLEM FOUND /PROBLEM AT THE TRANSMISSION ITSELF CAR JECKING UPON ACCELERATION** Transmission, Automatic - Replace* (12.10.2022) I found out online that the transmission problem was known for 2018-2020 corolla hatchbacks, but Toyota did not replace it immediately. There should be a general recall for the transmissions for these vehicles ASAP!
- St. Charles, IL, USA
The contact owns a 2020 Toyota Corolla. The contact stated that while driving at an undisclosed speed, the vehicle emitted an abnormal slushing sound. There was no warning light illuminated. The contact stated that upon parking and inspecting the vehicle, he noticed that the abnormal sound was coming from the front driver's side door. The contact then moved each door of the vehicle from side to side and noticed that the failure occurred on the front passenger's side door and the front and rear driver's side doors. The vehicle was taken to the dealer on several occasions and the water was drained from the doors; however, the vehicle was not diagnosed. The manufacturer was notified of the failure and informed the contact that they would cover the repair of the vehicle. The contact stated that it had been two months and the vehicle had not been diagnosed or repaired. The contact stated that he was concerned for his safety as he was a disabled veteran. The failure mileage was approximately 85,000.
- Annandale, VA, USA
Battery and alternator died causing power steering to fail and wheels to lock up. Should not happen on a car this new, brought to dealer and charged me $740 to fix it.
- Hamburg, PA, USA
Doors fill up with rain water and water is sloshing around inside door frame. Need doors replaced due to electrical components being damaged by moisture corrosion.
- Sun City Center, FL, USA
Newly bought vehicle won't start when key is turned in ignition. Problem is a repeat problem and vehicle was repeatedly towed to dealer (Gosch Toyota). Dealer said there is nothing wrong with the car. Dealer admits he can't reproduce the problem and paperwork I've obtained from them indicates they may not have even tried. Car has major safety issue and is unreliable which is an explanation falling on deaf ears at Gosch. So it remains parked in my driveway. I refuse to put anyone in my family into it because of obvious safety issues. Car is totally unreliable if one can't rely on it to work.
- Hemet, CA, USA
Rear passenger door on left side of vehicle fills with water everytime it rains or vehicle is washed. This is causing the body to prematurely rust and it's also sloshing onto electrical components in door which I fear can cause unpredictable and unforseen components to fail. Also beginning to cause an odor on the interior of vehicle. The vehicle was taken to the dealership from which it was purchased and they simply pulled a rubber stopper from bottom of door and stated that was the only remedy approved and provided through Toyota. Since said remedy was applied door has plugged on three more occasions and was taken back to dealership on only one of the subsequent incidents at which time was told by a service personnel again that to pull the rubber stopper from bottom of door was their only means of repair. Which was also on the day of that this was written and reported. Water was first heard in the door approximately four four months after purchase but was believed to be the fuel in the fuel tank sloshing around. It was approximately 10 months after purchase it was realized that it was water in rear door.
- Orange City, FL, USA
I was waiting at a stoplight with my foot on the break waiting for it to turn green. I turn the wheel to make a left turn and put my foot on the gas and the car diedall the buzzers whistles and lights were flashing on the dashboard.. I was able to shift the car to park and back to drive but nothing happened I was in the middle of traffic on a busy street and was just getting ready to call the tow truck when I decided to turn the car off. When I turned it back on it was fine and I was able to turn left. That happened to me twice on different occasions. Third time I was turning into a driveway and a truck pulled in front of me I had to put my foot on the break. And then I put my foot on the gas and turned left then right into the driveway and it died. Ithe dashboard said put in park when I put it in park it said engine power low. The first time I took it in to Toyota I was sitting there for six hours and they could find nothing wrong. They told me they were working with corporate and no one had an answer for me. After the third time I called corporate and was dealing with a woman who was very professional and try to be helpful and told me to take a back to the dealership. I took a back left it for two days and they could find nothing wrong. The outcome was that if it happens again I should have it towed back to the Toyota dealer and not turn it on. I am very concerned I am worried about driving and having someone crash in to me if my car stops in the middle of traffic. I had a Toyota before and it was fine but I have to tell you if I get through this one which is a lease I will never buy another one again
- Buffalo Grove, IL, USA
The contact owns a 2020 Toyota Corolla. The contact stated that while driving 30 mph, the vehicle stalled without warning. The vehicle was taken to Toyota of fort walton beach located at 777 beal pkwy nw, fort walton beach, fl 32547, to be diagnosed however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 3,589.
- Ft. Walton Beach, FL, USA
The contact stated was employed by hertz rental cars. The contact stated that a 2020 Toyota Corolla caught on fire. Fire noticed 3-4 hours after vehicle was parked and driving out a parking lot. The fire department was contacted and extinghised the vehicle. A fire deprtment report was taken with file #111520199429275. The contact stated that after the vehicle renter was driving the vehicle out of a parking lot after being parked for 3-4 hours, flames were noticed coming from the front driver's side of the vehicle. The vehicle renter exited the vehicle and noticed flames coing from under the front driver's side. The fire department was contacted and extinguished the fires. A fire department report was filed. The contact stated that the vehicle was deemed a total loss. The contact was unaware if the cause of the failrue was diagnosed by a dealer. The manufacturer was not made aware of the failure. The failure mileage was 8,190.
- Scranton, PA, USA
The battery tray (part number 74404-12560) which holds the vehicle's battery creates an unsafe condition. I noticed the battery tray is designed to fit only the panasonic battery that came with the vehicle. Thus, it is impossible to replace a discharged or defective panasonic battery with a standard bci group number battery which are readily available in retail stores. This situation will cause motorists to become stranded and is especially unsafe if the panasonic battery fails and needs to be replaced in the winter. Toyota should be required to recall the 2020 Corolla and replace the battery tray with a new tray designed to fit a standard bci group battery.
- Albany, NY, USA
- Charlotte, TN, USA