10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
437 miles

About These NHTSA Complaints:

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problem #25

May 162023

Corolla

  • miles
Driving regularly from work and sunroof exploded and glass went everywhere.

- Littlefield, TX, USA

problem #24

May 052022

Corolla

  • miles
There was a recall for vehicle shutting down when driving it was suppose to be taking care of back in October of 2022 and it continued to happen once in a while now it is happening more often and it is dangerous in the middle of traffic the engine just shut off with no warning now they are saying nothing is wrong and it out of warranty it is dangerous to drive there is going to be a accident

- Camden Wyoming, DE, USA

problem #23

Jun 062022

Corolla

  • miles
The latch around the front passenger tire was off when I bought the car and findley Toyota would not fix it and stated every time I wen in that there was a rattle on the front passsenger tire. They knew there was a problem and they wouldn't fix it and told me that it wouddl cast me $2,500

- Prescott Valley, AZ, USA

problem #22

Feb 182020

Corolla

  • miles
RE: Front bumper issue Toyota case The car comes with a front bumper that is not good for CA road conditions When I purchased the new car, and tried to leave the dealership, its front bumper came off slightly, a man stopped me and told me, I asked the selling man, who put it back and told me "its design for easy way, you can put back.". I also showed him there is no tight lock, both sides missed two locks too, the selling man said that is the way. About 200 miles, this happened again, I put it back. It happened again and again. Finally I felt this is not right. I contacted Toyota for warranty service 2021. Toyota sent me to a dealership. They did not have any body shop, but a service dept. He put it back for me, and said "you got a scratch that made it". The CA driveway always have curve, the tiny scratch is common. It will not make the bumper off. I showed him two cars in the dealership with more serious scratch but bumper is not off at all. This now happened to my other side, I contacted Toyota again, They sent me to dealership again, the service man said "Your scratch made it. " I told that I showed two body shops and both told "This kind car comes with this issue, not good for design and for CA road conditions". I gave body shop numbers to him, he did not call and ask me to get a letter from them, and said :"We are service, not good for body". Then I asked :How can you say the scratch made it if you are not the body shop, and not good at that" The car was just 9500 miles now. I got 5 new Honda, one was 2012 now, they got the similar scratch and bumper is good. The Honda was 39000 miles now. This car design is not good for CA road conditions, and a tiny scratch will make the front bumper off, in fact its back bumper also up and down, I need put too. All above happened in the local driving. If it is on the highway, it is not safe. Also if Toyota put this information on ads, who will buy this kind car" Thanks,

- Alhambra, CA, USA

problem #21

Sep 022022

Corolla

  • miles
While driving I heard water sound in my car like a wave and checked the car and finally realized that passenger side door in front is holding water. When moving the door back and forth you can hear it. I have heard it before and the noise stop it-€™s been raining and The wave back again.

- Lake Worth, FL, USA

problem #20

Jan 032022

Corolla

  • miles
I am not sure what the component is but I am driving and as I accelerate the gas my car will lose power to increase speed. If I am at the stop sign or stop light and I proceed to go the car will stall and not get going once I place my foot on the gas. I have reached out to the dealer by phone and when I have obtained service I am being advised that it's nothing. But I have experienced it on multiple occasions and even had an accident and nothing is being done to resolve the issue. I know that it can't be normal for the vehicle to do that and I am tired of getting the run around in regards to it. I was able to see that there has been a recall but do not see that it is in regard to me vin number. Can you please assist me with this matter. I should not be in the middle of driving or at a stop light and not able to accelerate my vehicle to a regular speed. I would like to have this matter looked into by a different Toyota dealer. Also it happens randomly and when I take to the dealership nothing is ever done and the issue is constantly being ignored. I am being told that due to no check engine light being on that my car is fine and its not. I don't want to lose my life due to the fact that I have purchased a faulty car and have not been made aware of any issues to protect my safety.

- Saint Louis, MO, USA

problem #19

May 282022

Corolla 4-cyl

  • miles
2020 Toyota Hybrid Corolla LE MY NAME: [XXX]-[XXX]-Wife-[XXX] (Witness), [XXX]-I GIVE PERMISSION TO NHTSA TO REVIEW MY AUTO RECORDS REGARDING THE GAS PEDAL ISSUE AT CAMELBACK TOYOTA PHOENIX AZ STOP AND GO, PROBLEM WITH GAS PEDAL DEPRESSION AND PROPULSION Gas Pedal Depression, NO Forward Propulsion stuck in busy intersection. INTERMITTENT PROBLEM LIKE RUSSIAN ROULETTE, never know when gas pedal problem will rear its ugly head endangering driver, passengers and others expecting normal propulsion. DEALERSHIP SAID BRING THE CAR BACK WHEN IT HAPPENS AGAIN, DEALERSHIP SUGGESTED TAKING A VIDEO OF THE INTERMITTENT PROBLEM, KIND OF DIFFICULT WHEN CAR NO GO IN ACTIVE TRAFFIC, DEALERSHIP COULD NOT FIND A PROBLEM SO DID NOT EVEN TRY TO REPAIR WHAT THEY COULD NOT DIAGNOSE. Happened twice, different dates, dealer-CAMELBACK TOYOTA 1515 E Camelback Toyota-Phoenix-AZ, reviewed gas pedal problem and said come back if it happens again, problem with that mentality/solution I may be injured or dead. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Phoenix, AZ, USA

problem #18

May 172022

Corolla

  • miles
The vehicle stalled after the car had been turned on for 2 minutes; I do not believe there were any warning signals beforehand. I had been stopped at a light, and then almost immediately when I was able to proceed, it stalled while I was turning right. I WAS able to start it immediately, after turning it off completely. This is the second time this vehicle stalled, the first being in August 2020 after only 600 miles (it was new when purchased in March 2020), and at somewhat faster speed (10 mph). Both times, it spent several days at the Toyota dealer where it was purchased--this last time, eight days--and the mechanics were never able to duplicate the problem. I had hoped that they would inspect the fuel pump, knowing that millions of Corollas from 2019 and 2020 had been recalled for this issue, but I was told that it would be a very lengthy job and that there were no signs to indicate fuel-pump problems. In other words, Toyota was not authorizing that inspection. Thus, I am having to take back the vehicle with the mystery unsolved, and with the risk of another stall happening again in future. I am feeling lucky that I was not rear-ended, since the traffic was pretty heavy this last time.

- West Newton, MA, USA

problem #17

Oct 172019

Corolla

  • miles
Rear passenger door on left side of vehicle fills with water everytime it rains or vehicle is washed. This is causing the body to prematurely rust and it's also sloshing onto electrical components in door which I fear can cause unpredictable and unforseen components to fail. Also beginning to cause an odor on the interior of vehicle. The vehicle was taken to the dealership from which it was purchased and they simply pulled a rubber stopper from bottom of door and stated that was the only remedy approved and provided through Toyota. Since said remedy was applied door has plugged on three more occasions and was taken back to dealership on only one of the subsequent incidents at which time was told by a service personnel again that to pull the rubber stopper from bottom of door was their only means of repair. Which was also on the day of that this was written and reported. Water was first heard in the door approximately four four months after purchase but was believed to be the fuel in the fuel tank sloshing around. It was approximately 10 months after purchase it was realized that it was water in rear door.

- Orange City, FL, USA

problem #16

Jan 132022

Corolla

  • miles
UNKNOWN While driving my car will cut off and a power steering message will appear, but when its serviced at the dealership they show no issue with the power steering. It cuts off suddenly without notice. One time i was at a light in traffic, another time i was waiting on a car to pass to pull out onto a busy highway

- North Charleston, Sc, SC, USA

problem #15

Nov 242021

Corolla

  • miles
Losen

- Fairfield, CA, USA

problem #14

Apr 032021

Corolla

  • miles
My car was sold with the odometer rolled back (fraud odometer). I bought with 6074 miles and when I went to the Toyota for maintenance they reported me more than 88.000 miles.

- Tampa, FL, USA

problem #13

Feb 112021

Corolla

  • miles
No android auto

- Azle, TX, USA

problem #12

Nov 232020

Corolla

  • miles
Was on a head on collision the air bags failed to open no breaks or indication that the breaks were failing.once the vehicle was in the shop shortly after the battery exploded sed.now the care is totally for all the frond end damage and the cost of the batter would be ten thousand dollars.I was driving interstate 15 in riverside California rear end the car in front.

- Murrieta, CA, USA

problem #11

Aug 032020

Corolla

  • 630 miles
With only about 630 miles on my new 2020 Toyota Corolla, the vehicle stalled shortly after I had just made a turn in city traffic; I believe I was stopped at a light, and it wouldn't start up again when I put my foot on the gas. I had to have the car towed to the dealership where I'd bought it five months earlier; they gave it a thorough inspection, acknowledged the fact of the stall, but never found the cause of it (couldn't "duplicate the problem"). they had no problem starting the car once it was at their service. This was a one-time incident and I have had no problems since; I am now at over 1,400 miles. But it makes me uneasy that the source of the issue was never uncovered--especially now that I know there is a recall on 2020 Corollas for faulty fuel pumps. (the fuel pump was the one thing that was never investigated at the time of the stall; the service person didn't think it was necessary.)

- West Newton, MA, USA

problem #10

Apr 082020

Corolla

  • 2,000 miles
Every time it rains the doors gets filled up with water from the rainfall

- Center Point, AL, USA

problem #9

Jul 242020

Corolla

  • 5,000 miles
Bought a 2020 Toyota Corolla from servco Hawaii in Feb 2020. 4 months later car would stutter, 5 months later call stalled while in motion, in heavy traffic, on a street, on a straight away. I almost got rear ended. Car has less than 5000 miles. Servco Hawaii could not duplicate the stall and asked me to take the car back and monitor it. I refused because I could endanger myself and others.

- Honolulu, HI, USA

problem #8

Aug 152020

Corolla

  • miles
Dealer stated that there was a chemical buildup on the inside of the windshield that could affect the safety camera sensor (they claimed it was probably windex). Dealership claimed that the camera enclosure is not sealed and particulate may enter the enclosure. Said the problem is not covered under warranty. What happens is someone is a smoker or lives on a dirt road" does Toyota expect particulate in the enclosure to be acceptable" this may impact the performance of the safety systems, especially if there is sun glare. I bought the car in October 2019.

- Tucson, AZ, USA

problem #7

Jul 072020

Corolla 4-cyl

  • 1,200 miles
A glare from the steering column prevents you from seeing the instrument cluster during the day. Hazardous as you can't see your speed or the information screens about the vehicle. Car is affected anytime during the day.

- Phoenix, AZ, USA

problem #6

May 202020

Corolla 4-cyl

  • Automatic transmission
  • 350 miles
This is the third time that when I was trying to park my car after completely stopped the car (braked while the car is in the drive) then move my stick shift to reverse and the stick shift is fully in reverse but car moves forward.

- San Jose, CA, USA

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