10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
4 / 1
Average Mileage:
13,643 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

May 042024

Corolla

  • miles
At 4 years and 1/2 old car 2020 Corolla XSE an Engine Maintenance Required SEE DEALER light turned on. Did diagnostic with OBD 2 scanner at two locations auto body shop and Uto zone. Nothing appears. It is in fact a NEEDED future recall since thousands if not more people have encountered the same. It is a Coolant By Pass Valve. Cost is only $99.53 + tax at dealer. Problem is that should be under warranty or extended warranty or recall. Dealer likes to charge $800 (180-200 for diagnostic, $110 part, $400 labor. Part only takes 30 minutes to install. I should be able to buy at dealer for $110 and have them install for free or pay 30 minutes of work time = $85. 1 hour is about $175. So instead of trying to be billed $800 I should only be billed for $85 labor (30 minutes) + $110 part = Brand total of $105 USD. My daughter [XXX] and I, [XXX] (dad) bought the car at Longo Toyota El Monte, CA 91731. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Rosemead, CA, USA

problem #6

Jan 182023

Corolla

  • miles
The system belt sensor kept beeping even though I have on seat belt

- West Palm Beach, FL, USA

problem #5

Apr 272023

Corolla

  • 74,500 miles
The contact owns a 2020 Toyota Corolla. The contact stated that the front driver's side seat belt buckle failed to lock as needed. The contact stated that the vehicle was taken to the dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V877000 (Seat Belts) however, the VIN was not included in the recall. The failure mileage was 74,500.

- Albany, GA, USA

problem #4

Apr 242022

Corolla

  • 5,000 miles
The contact owns a 2020 Toyota Corolla. The contact stated while driving 60 MPH, the contact stopped and the seat belt failed to restrain as designed, causing the contact to lunge forward. The vehicle was taken to the dealer and the dealer stated that no failure was found. The manufacturer was contacted but provided no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 5,000. The VIN was not available.

- Lake Wales, FL, USA

problem #3

Jul 242022

Corolla

  • miles
Car hydroplaned and spun out. It collided with a cement barrier on the front, back, and drivers side. Car was deemed a total loss. No airbags deployed at any point. Drivers safety put at risk as she hit her head on the driver's side door. Car displayed the message "ABS system malfunctioned" once Car came to stand still. Also, daughters car seat detached from the seat belt lock, sending her car seat sideways. Locks did not keep her secure.

- Conroe, TX, USA

problem #2

Apr 022020

Corolla

  • 16,000 miles
I've been beginning to hear a noise in my breaks I asked a mechanic and he said it's too soon for my new car to have break problems he said he's never heard such the weird noise before especially on a new car

- Los Angeles, CA, USA

problem #1

Aug 212019

Corolla

  • miles
The vehicle was traveling eastbound on us 20 in wood county Ohio when it was involved in a head on collision with a westbound vehicle. The webbing which attaches the seatbelt buckle to the vehicle failed and torn causing the seatbelt to come free, unable to restrain the driver. The driver ultimately suffered fatal injuries in the collision. This is being submitted by Ohio state highway patrol crash reconstruction.

- Findlay, OH, USA