10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 644 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My car shows that the vehicle needed to be serviced, in checking the Toyota app I saw there was a warning for the adaptive lighting system/electrical concern. The warning light had been on for some time, thinking I was due for regular maintenance like an oil change I had ignored it for a bit. Everytime I would start the car this warning would appear. I too the car in for service, they also did a 20k maintenance service and kept the car overnight overnight as they were unable to locate the issue same day. The following day I was advised they couldn't determine the issue and they cleared the code.
- Beaver Dam, WI, USA
I am making a complaint about my 2021 corolla SE because I am constantly running into issues that cost and are not my fault as to why these issues have come about. I bought my car in March 2021, in May 2021 my car hit a bump in the highway and cracked my rim and bust my tire. Luckily I have alloy and tire coverage so I did not have to come out of my pocket. Next, my two front tires are constantly wearing down on the inside of the tread making the wires be exposed and causing me to have a blow out or needing to replace my tires at least 4 to 5 times since I have had my car. My car only has 71,000 on it to need that many tires replaced. I go and get my car serviced where I purchased my car at the toyota dealer so If I needed and alignment or tires rotated they would have let me know that and the only time I was informed I needed an alignment was when I got all new tires. Then, in November of 2022 my front lighting sytem when completely out ( signals lights, blinkers, brake lights, etc. I went to get it checked on and the dealer made me feel as if I had an entire electrical issue going on with my car and I would have to pay $160 x2 in order for them to just figure out what was wrong with my practically new vehicle. They came back and explained it was only a fuse and the fuse is $5 but still attempted to charge me for diagnostics. After this encounter I had to be ugly just to not come out of pocket for a large sum. At that visit there was an "engine malfunction" light on as well that they did not mend and continues to blink to this date. Prior to my last servicing appointment last week my entire radio system went out ( backup camera, radio, gps system, bluetooth). I was told at the dealer that I would have to pay $160 for them to diagnose my issue and and then pay for the repair. I asked my service manager if there were any recalls on my car for these issues and he stated no but as for the 2022-2023 models there are recalls. I need help with this.
- Birmingham, AL, USA
Around 1900-2000 miles of ownership, 6 months after purchase, I was driving on I95 in the rain, 65 MPH, traffic in West Palm Beach, Fl, on my way to Apple(Mall). Upon exit, my engine completely stalled out. I pulled off road, not smoothly at all, turned off the car and it restarted 30 minutes later so I resumed my travels. The next day, my vehicle alerted me that the communication module had blown, not in those words. I had called Toyota and told the representative of the spoken alert and she informed me to go to dealership. They were clueless how to fix and reset battery. This communication is vital for all modules to perform safety features. Today I had a large screw in tire and no alerts of low pressure. Tire read 12 lbs pressure. My lane departure/correction doesnt work half of the time. My attorney has informed me that he hears there are concerning issues involved and noncompliance has led to him filing suit today. Software Source code leaked and left open on GitHub for 5 years has compromised the safety of all connected customers and their devices.
- Vero Beach, FL, USA
When I was driving on the freeway on January 21, 2022, I had my iPhone X plugged into the car's infotainment system via USB to enable Apple CarPlay and navigate using Google Maps. In the middle of driving, the navigation system lost accuracy of my precise location. It continuously kept rerouting, as it believed that I had exited the freeway and was now on the side street. GPS precision is unreliable when the connected phone is not unlocked and on the Google Maps app (sometimes it works, sometimes it doesn't). This is obviously a safety hazard, since I have to exit the Google Maps app on my phone, reopen it, and reroute to the location so the software accurately picks up my location (luckily, the car has lane-trace assist). Another issue is when using Google Maps (an issue with all navigation app, really; here I use Google Maps as an example, but I've had an issue with all maps apps I use, including Apple Maps) navigation with Apple CarPlay and the iPhone locks itself or the driver exits the Google Maps app on the phone. Sometimes, when the phone locks itself from idle usage (as it should, since the driver is focusing on the road) or when the Google Maps app is exited (but not closed), the navigation interface on the car's infotainment system freezes. It shows the current location of the vehicle as stationary when it really should be moving. The intended functionality is the navigation software should continue running and updating as the car moves, regardless of whether the phone is locked or if the Google Maps app is only running in the background. This issue happens sporadically, but poses a significant risk of a collision, as it forces the driver to use their phone and reroute their navigation instead of paying attention to the road. Toyota needs to coordinate with Apple to address this issue on Apple CarPlay and subsequently release a software update to drivers.
- Berkeley, CA, USA
While driving the vehicle the brake hold system was activated at a red light. While proceeding through the light within (about) 5 minutes the vehicle indicated a brake hold malfunction. An odor of smoke was also present, at that point I turned off the vehicle and inspected the origin; the trunk. Upon opening the trunk the right side had a sizeable fire growing towards my assets. Police did arrive on scene, an adjuster has examined the damages, however this has not seemed to be replicated. I believe the risks associated with this incident are quite evident. There was no collision.
- Bethel Park, PA, USA
After bringing my 2021 Corolla into a certified mechanic that I personally trust is the most skilled and talented for Toyota brand, as a specialist for asian make vehicles. I was told that my unit was given a old battery despite the year of my vehicle. The safety of starting the engine was discovered 3 days ago. When I couldn't start the Car. I brought it to mountain view auto mechanics, in mountain view, CA. The mechanic I spoke with visually scans the engine and said that everything was not tampered with, but requires a replacement battery, by the Toyota dealership; any of the locations. Because the car is a 2021 it falls in the category of standard brand new warranty. A diagnostic fee has been said by Toyota of Stevens creek of the amounts of 230.00$ to find the issue. Even though I in with in warranty. I work at Quiktrak inc. as Field Inspector/authorized inspector my id# is CNP995 I perform inspection audits for vehicles and vessels all in the northern areas of California. I am complaining about my vehicle being un-safe for long term use, because of contraindications of how my car is. For the record. I have not modified any thing that would void my vehicles basic warrenty. Nor the CA emissions warenty
- San Jose, CA, USA
Got in the car this morning and the check engine light came on. Needed to get to work so started driving. About 5 minutes later car started shuttering and reduced engine power displayed. Had to do 20 MPH all the way to work. Did not make for a good morning. The lane keep assist and other safety features were turned off as well. Not very safe when driving.
- Suffolk, VA, USA
After purchasing my Corolla my car powered down. I took it back to the dealership and they checked it and stated there was nothing wrong with it. This was in November 2020. On 1/16/2021 I was driving on a highway and the same thing happened, everything just powered down. I was fortunate enough to get the vehicle off the road and called the dealership. This was around 6:00pm. I then called my family and told them where I was and what happened. A passerby stopped to assist me and got my car running by jumping it off. An hour later I was sitting in a private drive waiting on traffic to pass before pulling out. The next thing I know I was hit by another vehicle. The vehicle that hit me then went over to the other lane and sideswiped a truck that had a low boy trailer attached to it. It is my understanding is that when the truck hit the other truck after hitting me that is when the 3 people in the truck were killed. Two of the people were ejected and the other partially ejected. The people in the 2nd truck told police that I failed to yield the right of way. They never asked me what happened and took the other drivers word at what happened. There were no skid marks from either truck on the roadway. If I was pulling out I am sure there would be skid marks.
- Hemphill, TX, USA
- Boynton Beach, FL, USA