10.0

really awful
Crashes / Fires:
8 / 1
Injuries / Deaths:
9 / 0
Average Mileage:
9,662 miles

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problem #29

Jan 082025

Corolla

  • 110,000 miles
The contact owns a 2021 Toyota Corolla. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The vehicle was scheduled for an upcoming diagnostic test. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 110,000. VIN tool confirms parts not available.

- Round Rock, TX, USA

problem #28

Nov 252024

Corolla

  • 39,200 miles
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side air bag warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,200. VIN tool confirms parts not available.

- Salisbury, MD, USA

problem #27

Dec 202023

Corolla

  • miles
Our car in used for a TURO rental car. The TURO system has unlisted our income making vehicle until this is fixed. It's been over a year and we are losing money every day. We are considering legal action. Hope this submission helps. Thank for your help

- Tempe, AZ, USA

problem #26

Dec 202023

Corolla

  • miles
On December 20, 2023, a safety recall was officially generated for my 2021 Toyota Corolla. It has been over a year, and there is currently no remedy for this recall. I was originally notified that there would be an option to fix this by the third quarter of 2024. However, that was not the case. On December 26, 2024, I contacted the service center at Sam Leman Toyota in Bloomington, Illinois by phone, and they confirmed that there is still no remedy for repair.

- Urbana, IL, USA

problem #25

Dec 202024

Corolla

  • miles
I am writing to formally file a complaint regarding the ongoing issues related to safety recall 23TA15 for my 2021 Toyota Corolla LE. The recall, issued in December 2023, involves a defect in the Occupant Classification System (OCS) sensors in the front passenger seat, which may have been improperly manufactured. Unfortunately, Toyota has failed to address this recall in a timely manner, significantly impacting my ability to use my vehicle safely and as intended. My local dealership has confirmed that my car is affected by this recall and that the OCS sensor is not functioning. However, despite the recall being issued nearly a year ago, the dealership has informed me that they are unable to obtain the necessary parts to repair the issue, and they do not expect to receive them until at least the end of December 2024-?"if not later. As a result, I have been unable to use my car's passenger seat in a safe and fully functional manner, effectively rendering the car unsuitable for my needs. This prolonged delay in resolving a critical safety issue is unacceptable, and I am concerned for my safety and the safety of others until this issue is resolved. I kindly request that the NHTSA investigate Toyota-??s handling of this recall and take appropriate action to ensure that affected vehicle owners, including myself, are provided with timely repairs and necessary parts. I am also requesting clarification on any steps I can take to expedite the repair process. Thank you for your attention to this matter. I look forward to your prompt response.

- Auburn, MA, USA

problem #24

Nov 212024

Corolla

  • miles
The safety of any passenger in the front seat is potentially affected as the defect can either cause the front passenger airbag to fail to deploy in an accident or cause it to deploy when it shouldn't, either way causing harm to the passenger in the front. This probem was widely reported in the press in 2023 and 2024. One article I read said that Toyota claimed it would start issuing the recalls for repair in Feb 2024 but that still had not happened by the time I bought my 2021 Corolla in April 2024. I bought it as a used car from a local dealer who shared the info about the recall which was on the CARFAX report too. I am reluctant to have family or friends in the front passenger seat because of the risk of injury in the case of an accident of accidental deployment of the airbag. This reduces the value of my car significantly, as it is required by law to be safe for my passengers as well as myself. Very disappointing behavior from a company that used to be reliable.

- Belmont, MA, USA

problem #23

Dec 252023

Corolla

  • miles
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- West Springfield, VA, USA

problem #22

Feb 012024

Corolla

  • miles
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- El Cajon, CA, USA

problem #21

Oct 302024

Corolla

  • miles
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hemet, CA, USA

problem #20

Jan 012024

Corolla

  • miles
Since January 2024, my vehicle has been recalled. They said there would be a remedy by Q3. We called Toyota Dealership in Irving TX and they said next month. We feel blown off and unsafe considering this is an issue that's been almost a year. It's also Q4. Please help us get this rectified as soon as possible. I would truly appreciate your help.

- Irving , TX, USA

problem #19

Dec 202023

Corolla

  • miles
Hi, This car has had a recall since 12/20/23. Toyota still has no fix for us. I have this car on the TURO rental platform, but they unlisted my car because of this recall. I want to file a complaint on Toyota for not offering me a fix and killing my business. Is they any way to put a hold on this until a fix comes out? TY [XXX] Dec 20,2023 Manufacturer Recall Number23TB15 NHTSA Recall Number23V865 Recall StatusRecall Incomplete, remedy not yet available Summary The subject vehicles have Occupant Classification System (OCS) sensors in the front passenger seat, that could have been improperly manufactured. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Tempe, AZ, USA

problem #18

Aug 092024

Corolla

  • miles
See attached document for complaint.

- Avon Park, FL, USA

problem #17

Dec 202023

Corolla

  • 0 miles
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Berkeley, CA, USA

problem #16

Jul 252024

Corolla

  • miles
No warning lights or notifications I found out using this website. I submitted a service request to del Toyota and they said there was nothing they could do to fix it. The passenger side airbag is malfunctioning and might not deploy of in an accident.

- Morgantown , PA, USA

problem #15

Jul 262024

Corolla

  • miles
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Deerfield Beach, FL, USA

problem #14

Jul 202024

Corolla

  • miles
No remedy for recall within projected time period of Q3 2024.

- Menlo Park, CA, USA

problem #13

Jul 012024

Corolla

  • miles
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Bronx, NY, USA

problem #12

Mar 172024

Corolla

  • miles
The contact's daughter was a passenger in a 2021 Toyota Corolla. The contact stated that while the vehicle was driving at an undisclosed speed, vehicle A abruptly merged into the lane of vehicle B, causing the driver of vehicle B to suddenly apply the brakes, rapidly reducing speeds. As a result, the vehicle in which the contact's daughter was a passenger collided with the rear of vehicle B, and, in turn, the vehicle in which the contact's daughter was a passenger was rear-ended by another vehicle behind. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a towed yard and deemed a total loss by the owner's insurance provider. A police report was filed, and injuries were reported. The contact transported his daughter to an area hospital, where she was treated for a contusion to the face, whiplash, and numbness in her left shin. The contact was unaware if any other injuries had been reported. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was unknown.

- Glaewater, AK, USA

problem #11

Apr 042024

Corolla

  • 60,000 miles
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

- Stafford, TX, USA

problem #10

Mar 282024

Corolla

  • miles
The contact owns a?2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number:?23V865000?(Air Bags);?however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Scarsdale, NY, USA

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