9.6
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 733 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My daughter was driving yesterday when the steering wheel locked suddenly. She was sideswiped by another vehicle that hit the wheel well and forced the steering to work again. The occupants of the other vehicle did not pull over so she drove on to my work where she broke down crying and explained what happened. I took the car in yesterday to diagnose any issues with the car and was told that this is a feature that Toyota has when the car hits something like a pothole at faster speeds. My daughter could not have been going terribly fast considering it was 5:00 p.m. in Los Angeles on Olympic Blvd. during the height of rush hour; however, most concerning is I was told that according to diagnostics this is the third time the car had done this due to "aggressive acceleration". They told me that the jolt from the other car hitting the wheel well must have reset the sensor so the steering wheel could start working again. They said this is a normal safety feature on all Toyota hybrids. I asked for more clarification on what exactly we should do to prevent this happening in the future and they said to accelerate slowly so the sensor has time to keep up. This seems like an incredibly unsafe feature. I emailed Toyota's corporate office for clarification but received nothing to date. I am extremely nervous to drive my car and especially to have my 16 year old daughter drive it! I do have the diagnostic printout the Toyota Service Department gave me yesterday and am happy to share if you would find it useful.
- Santa Monica, CA, USA
The contact owns a 2022 Toyota Corolla. The contact stated while his wife was driving approximately 5 MPH and making a left turn, the steering wheel locked. Additionally, the windshield wipers and the windshield washer fluid engaged independently. There was no warning light illuminated. The vehicle was taken to the dealer two times, and the dealer informed the contact that the failure could be related to loosened battery cables. Additionally, the vehicle was test-driven, but the cause of the failure could not be determined. The contact stated that the failure recurred while driving and making a turn. The vehicle was taken back to the dealer, where it was diagnosed that the power steering ECU assembly had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, no further assistance was provided. The failure mileage was 2,931.
- Orlando, FL, USA
Steering wheel when traveling at high speeds and low speeds seems to excessive movement. More pressure that i apply makes it worst to steering wheel.Light grip it goes away. Dealer hasn-??t been able to replicate it. No warning lights while driving. When starting the car the steering wheel caution light comes on from red to yellow. One time I thought it went green hasn-??t. Dealer said it was okay.
- Lafayette, IN, USA
- Phoenix, AZ, USA