We were driving on [XXX] near Norcross, GA about 200 ft from exit [XXX] at a constant speed of around 70 mph, when suddenly the vehicle displayed 'system malfunction' and started veering on its own and the brakes wouldn't work. It kept veering to the right and crashed into a vehicle 2 lanes away and rebounded back to the original lane and came to a halt with a message displayed 'Shifting to P'. The malfunction and loss of control, along with the brakes not functioning those few seconds/minutes put our lives and others' on the road at risk. The vehicle is available for inspection. The vehicle was towed on the day of the accident and then taken into a Toyota dealership and is currently there. The vehicle has not yet been repaired. Toyota sent a third-party inspector to gather data from the vehicle but that turned out to be merely the crash data up to 5 seconds prior by which time the malfunction had already occurred and the vehicle speed was down from 70mph to 31mph. The incident occurred on Thursday, [XXX]. We do not feel safe driving that vehicle again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Atlanta, GA, USA

On10/19/2024, the driver was driving down a road that was coming down from a slope and the road curves to the left. As the driver was braking to decrease the speed down to 30mph or below (she was going around 35mph from what she remembers) and turning the steering wheel left, all the curtain air bags deployed, the seatbelt locked and she was unable to turn the steering wheel. She couldn't see due to the airbags and the seatbelt locking her back so when she felt/heard scraping on the right she feared she was going to crash into trees so she yanked as hard as possible to the left and the car then stopped. She remembers that the screen flashed something like an SOS but then it faded. Bystanders helped her out of the car as she was still in the car (she was very shaken) and they tried to put the car in neutral as it was blocking the road to push it but they were unsuccessful as the wheels had locked. The police and a tow truck was called by a bystander. Other than a small scrape on the right fender of the bumper, there was no damage to the car. Nothing was in the road. The bystanders asked her if she had a stroke or some medical issue since there was no collision, no damage notable on the car and the car just stopped on the road. Inside all the curtain bags are deployed. The police officer and the tow truck driver thought that the sensor for rolling might have gotten triggered but there was nothing that they could see that would have triggered it. Toyota was contacted and the insurance company was unsure if this was considered a collision. Toyota wanted to investigate the car themselves and we signed a letter giving them permission to download data and information from the car. We were told they would be sending someone to physically look at the car.

- Hazleton, PA, USA

When using built in carplay navigation the gps will start drifting 10-20 feet from the highway into field or other highways causing it to reroute constantly. When phone is disconnected from CarPlay during the gps drifting current location will go back to right location on the phone. We tried connecting different phone to Corolla all had the same issues. My other two cars Don-??t have this issue using the phones. Dealers won-??t address the issue

- Fort Worth, TX, USA

Volume of media from certain apps can't be adjusted. The vehicle says that if media is not playing, the volume can't be adjusted. This can cause distraction while driving and increase risk of a crash. Specific application where this is the case: Youtube audio through an Android Auto connection. Yes it is available for inspection. My safety and the safety of others is at risk, because all Toyota models with this infotainment system function the same way. Drivers may choose to become distracted by their mobile device while trying to adjust the media volume, risking a crash. The problem has not been reproduced or confirmed by dealer, however it would be very easy for me to do so. The vehicle has not been inspected by any party outside of the Toyota dealership. When attempting to adjust the volume, the volume level will appear as a numerical value in the infotainment screen ONLY IF there is currently "audio" playing. If there is no "audio" playing, an error message will appear telling the occupant to begin playing audio to adjust the volume. This becomes an issue when using an app like YouTube to play audio. With YouTube Premium, you can set a playlist of music, videos, or podcasts to listen to with the screen of your mobile device off. However, the infotainment system will not detect the audio the speakers is playing AS AUDIO, and will not adjust the volume. This leaves the driver with no choice but to pay for a Spotify, Sirius XM or Youtube Music subscription in order to listen to music or media and adjust the volume safely. Reproduction: Start vehicle. Start Android Auto. Start playing media through YouTube. Attempt to adjust media volume using the dial or buttons in the vehicle. Error message should appear. Only way to adjust volume is to switch to FM/AM Radio, play Spotify or other app to adjust volume and then resume YouTube media (REQUIRES TOUCHING PHONE), or don't use Android Auto and pay for Toyota GPS. HOW TO FIX: Allow volume adjustment at all times.

- Minneapolis, MN, USA

Problem with driver airbag poses a serious risk to life. Toyota does not have a repair for

- St Petersburg , FL, USA

It said power steering low and it shut off on

- Katy, TX, USA

Headlights on the left side especially have dark shadows. I took it back to dealership to get adjusted. To my surprise they layed a towel over my lights and said yes they could see dark lines but there were no way to correct the dark shadows, that's the way the 2023 Corollas were designed. I've seen videos on you tube showing the problem on a 2022 Corolla. To me it's a safety hazard. Driving in the city at night is very upsetting when turning left because it appears like something is there because of the dark lines, it's so bad my wife will not drive the car at night. If I had know the lights were this bad I never would have bought the car. I wish I could sell this car without taking a $5000 loss. It also has a new style radio or intertainment system ( in a word TERRIBLE) no buttons except for one - on- off and volume up and down. To listen to the radio you have to go through two to three menus at lease you have to take your eyes off the road for long periods of time. It's the worst radio when navigating. I can't believe toyota made a car like this Corolla. I always thought Toyota made the best cars up until now. Next year I plan on trading it in and getting a Honda Civic. I'll never buy another Toyota.

- Wabash , IN, USA

My 2023 Corolla cross awd remains at the dealership due to the safety issue of it turning off, as everyone else is complaining / reporting. My concern is when I type 2023 Toyota Corolla cross awd into the NHTSA website it says there are zero complaints which leads consumers to believe this is a safe vehicle. However, there are multiple of the same complaints but they are being filed under the 2023 Toyota Corolla 4d fwd?

- Zanesville , OH, USA

This is the 3rd time it-??s happened. It seems to happen after it-??s rained and it-??s wet and humid outside. I was at a red light waiting for it to change. The car starts making a buzzer noise and shows -??ignition on-?? with -??Engine stopped power steering low-?? and flashes to -??press break firmly to restart.-?? Pressing the break does nothing and I cannot move the vehicle at all. This whole time the engine is off and I have to go into park to restart the car by pressing the start/stop button. It-??s very dangerous when the light turns green because I cannot go anywhere.

- Flowery Branch, GA, USA