10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have been experiencing an issue with the auto stop/start function that kicks in when you brake. It's inconsistent, but sometimes when I am at an intersection or waiting to turn out onto a road it malfunctions. Initially it works as intended and turns off my engine when I brake. Then if I remain stopped for a bit, instead of restarting the engine I hear an alarm sound and the dash screen says "Engine Stopped. Press Brake Firmly to Restart" and shows the Check Engine light and the Low Power Steering warning lights - then actually states "Engine Stopped" and "Steering Power Low". When I press the brake firmly - all the way to the floor in fact, nothing happens. I have to throw my car into park and restart it. This is worrisome when I am at a busy intersection or waiting to pull out onto a road. Nobody wants their car dying on them when they are trying to work with the flow of traffic. The issue seems to happen typically at times where I have not been driving very long and am doing in-town driving with stops. I caught it on video once and it was about 2.5 minutes into my drive. If I leave the auto stop/start on, it will continue to do this at stops - so it's not just once per drive. Furthermore, the feature is not one that you can have "off" by default. I cannot find any setting to have it not turn on when the car starts - I have to turn it off using the button near the gear shift. If I am driving for a long time, it will turn itself back on. It's unnerving to have a feature that is malfunctioning that you can't turn off completely, that turns itself back on. I drive my car daily and purchased on 12/31/2022, so the battery and systems should be functioning. I have experienced this on: 1/8/2023 1/13/2023 1/17/2023 (caught on video) Took to shop 1/14/23, they could not replicate. Took back 1/26/23 with video, they could not replicate. No solution found. Cannot attach video to this form, so linked here: https://photos.app.goo.gl/mtvjXmVAbvyt2hWU6 Thank you.
- Poulsbo, WA, USA
I think it-€™s the start/stop system or battery that gave me issue. I stopped at a red light and triggered auto-stop and waited for the red light for quite a while. Suddenly the car beeped and the screen popped with a message -€˜Engine Stopped. Steering Power low. Press Brake firmly to Restart-€™. I panicked and tried as it suggested, but it didn-€™t work. Then I put the gear in Park and pressed the button to turn off the car, and then restarted as usual, it worked. This problem showed up for the first time 8 days after I bought it. Additional information includes that today was the first time I added gas since I bought it, and added to full fuel. The gas was from Shell. It was in the afternoon and sunny. It rained from 4pm when I used the car later and to 8pm when I used the car again. The issue occurred around 8pm. If the car suddenly dies when I drive on the highway, it-€™ll put my and people in car in danger for sure. I-€™m planning to get my battery checked tomorrow in O-€™Reilly and contact my dealership on Monday.
- Northport , AL, USA
I was parked at a red light. After maybe 30 seconds of my foot on the break an error message came up saying "Ignition on: power steering low, press brake firmly to restart." The message was flashing and with all the commotion I didn't get to see what the rest of the message read. There was also a buzzer sound going off for the entire duration. The car engine was off, the steering locked, and pressing the break did nothing. I had to shift to P and then restart the car. [What component or system failed or malfunctioned, and is it available for inspection upon request"] Yes, my car will be available for inspection. [How was your safety or the safety of others put at risk?] The light turned green and I was in the middle lane. I had no way of pulling over. [Has the problem been reproduced or confirmed by a dealer or independent service center?] No, I will be taking it to the dealer ASAP. [Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?] No. [Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear"] No, there were no messages or any indication that there was an issue.
- Flowery Branch, GA, USA
- Zanesville , OH, USA