On January 10, 2025, I was driving my 2024 Toyota Corolla Cross and entered a parking lot to park. I started a three-point turn to park head-in and was slowly turning the steering wheel to the right. I was about to switch from the accelerator to the brake when the car suddenly accelerated rapidly. It felt like the front of the car lifted, and I lost control, colliding with a parked car to the left of the space. The distance between the two cars was about 5 feet, and the sudden acceleration lasted only 1-2 seconds. My car has a proximity warning and automatic emergency braking system, (Pre-Collision System) but neither activated, and the airbags did not deploy. My husband, in the passenger seat, heard a loud engine noise when the car surge forward unexpectedly. After the crash, I parked the car, checked for any objects near the pedals but found nothing. The other car had rear bumper damage, and mine had significant front-right damage, including a severely worn tire. I reported the incident to the police, exchanged information with the other driver, and called a tow truck. I later suspected a malfunction in the throttle or safety systems, such as the proximity warning or braking systems, which failed to activate. No prior warning lights or issues were present. The failure of these systems increased the risk to both myself and others in the parking lot. The cause of the malfunction has not been reproduced or confirmed by a dealer or service center. The vehicle-??s onboard diagnostic (OBD) system could be checked for errors, as a potential cause of the sudden acceleration but was told that it is difficult to diagnose such issues and was told that it was slim to find anything even if I did a diagnostic check. Given the car-??s advanced systems, I believe these components should be thoroughly inspected to prevent future incidents.

- Los Angeles, CA, USA

Received message in car stating power brake low. On the app, received a message stating there is a malfunction with the brakes. The messages have since gone away and will be contacting dealership.

- Mchenry, IL, USA

We recently leased a 2024 Toyota Corolla Cross. While driving home on I4, there is a section of the road that has (longitudinal) grooves in the road surface between exits 118 and 129. The vehicle starts to bounce 'back and forth' in the lane, as if it wants to change lanes, but it stays in the lane, continually moving from side to side. No indication in the steering wheel that anything is wrong. We brought it to a Toyota dealer, and they said 'some cars have that problem on grooved surfaces, but nothing is wrong with the vehicle'. Thanks

- Ormond Beach, FL, USA

This concerns the media screen and has affected several models from 2023, incl my car. I use the screen for my GPS, for getting around and making timely turns and signals when in unfamiliar areas. The problem is that, starting a month after I acquired the car, this screen has pop-up ads that completely cover the screen that try to sell a service I do not want, called "drive-connect". (This is NOT part of the "free trial" services that are not invasive; there is a $15 charge for "drive-connect".) So I can find myself on a multi-lane highway needing advance warning for timely lane-changes etc, when suddenly my map is fully covered up. I then need to press a tiny button twice in order for it to clear, all at 65 mi/hour - for one example. The dealership is unable to remove it and employees have apparently been instructed to hush. Here is the link for more complaints about this issue, incl people wanting to sell their car and "never use Toyota again" because of it: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Lincoln, MA, USA