10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,500 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2011 Toyota FJ Cruiser:

Unsubscribe any time. We don't sell/share your email.

problem #2

Mar 192021

FJ Cruiser

  • miles
Rust to the frame of the car not consummate with the age of the vehicle, rust to the straps that secure the fuel tank. Points that affix the brake lines to the vehicle frame have rusted to the point they're no longer affixed to the frame. The rate at which rust gestates on this vehicle (and I am much more attentive than the typical consumer) is unsafe and will continue to create unsafe conditions as these vehicles rapidly deteriorate. The rust prevention methods used by the factory are entirely inadequate.

- Rockland, MA, USA

problem #1

Jun 162016

FJ Cruiser

  • 71,000 miles
June 19, 2016 my wife stopped the vehicle at the top of our driveway, which has a slight decline to the front of our house. She left it running, put it in park, put the emergency brake on. She got out of the vehicle, walked back down to the house and back up, the vehicle took off down the driveway, running into the house. The vehicle bounced back from the house about 10-12 feet. It was still running, with the emergency brake still on, but the gear shift was now in reverse. My wife then turned the engine off, where the vehicle sat for about 5 days. The front end of the vehicle had to be replaced, and the wall into the house had to be rebuilt. $10,000 repair to the vehicle, $16,000 to the house. Toyota sent an engineer to review the damage and pull edr readings. He stated that the emergency brake was working properly, the gear shift was working properly, and that he could not duplicate the issue (even though the engine could not run at that time). He also stated that he could not pull any readings from the edr. Toyota was not easy to work with, and their communication with me left a lot to be desired.

- Shelton, WA, USA