10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
37,455 miles

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problem #5

Aug 062003

Highlander 4WD

  • 10,000 miles
After only having my new 2002 Toyota Highlander for approx. 8 months, the accelerator in the car stuck and I ended up running into a car. I complained to Toyota and had the dealer look at the car numerous times, but they kept telling me there was nothing wrong. Well 8 years later and they still haven't recalled my car, even though they have other years.

- Manhattan Beach , CA, USA

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problem #4

Nov 152008

Highlander

  • 89,374 miles
The interior heating/ac system and fan repeatedly fails to operate properly. In the spring summer when the ac would fail to blow cold and blow heat that wasn't so bad. I got the control knob fixed and all seemed to work fine. However the knob has failed again and when I needed the heat/defrost fan to work at night the frost got worse because the knob failed and the heater/fan would only blow cold air. Depending on the season and the position of the knob when it fails this should be construed as a safety issue when it affects the visual clarity of the windshield.

- Kent, WA, USA

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problem #3

Jun 042008

Highlander

  • miles
2002 Toyota Highlander. Both sunvisors faulty. Hit a bump and they will fall down in front of vision. Crash hazard in certain driving situations, especially driving uphill or trying to look at a traffic light. They suddenly fall and obscure upward vision.

- Cookeville, TN, USA

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problem #2

Feb 212008

Highlander 6-cyl

  • miles
A/C blows hot air on driver side when it should blow cold air as it does with passenger side.

- Weston, FL, USA

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problem #1

Apr 072007

Highlander 6-cyl

  • Automatic transmission
  • 87,900 miles
The contact owns a 2002 Toyota Highlander. While driving 65 mph, the passenger replaced the cigarette lighter and, without warning, it ejected and burned his hand. Prior to the failure, the cigarette lighter failed to operate when the passenger attempted to use it to warm his coffee. On May 22, 2007, an inspector from Toyota videotaped and duplicated the failure, however, he was unable to discuss his findings with the contact. On June 18, 2007, the contact received a letter stating that a factory representative inspected the vehicle and the case was transferred to Toyota motor sales usa. The contact was given case number 200705071073 and was informed that he was responsible for notifying Toyota motor sales usa for more details. The failure mileage was 87,900 and current mileage was 94,563.

- Ooltewah , TN, USA

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