1.8
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 93,343 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Transmission jumps in 3rd gear, dealer said must replace.
- Niles, MI, USA
I placed car into reverse to back out of parking spot. When I shifted into drive, the car remained stuck in reverse. The shift linkage was no longer functioning. I backed the car into a parking spot in the corner of the parking lot. When I stopped the engine I could no longer start the engine as it was stuck in reverse. I called a tow truck. The tow truck driver was able to place the tranmission into neutral (using a wrench on the transmission) enabling the car to be pushed forward. The car was then placed on the tow truck and towed to the dealer. The cable and shift mechanism required replacement.
- Grayslake, IL, USA
Took off and pulled into traffic when the transmission quit working. Tried again and it worked. Dangerous.
- Houston, TX, USA
Pulled out of work parking lot onto major highway and heard loud clunk from engine area. Car stopped moving forward so I pulled off to side. Put car in park and engine was still running. Put car into drive and nothing happened. Put car in reverse and nothing happened. Loud metal grinding noise coming from engine compartment. Transmission shop said common problem with these transmissions. Cost to rebuild: $4,155.
- Salt Lake City, UT, USA
Awhile back in the summer of 2009, I notified you about my concern for safety in my 2002 Toyota Highlander. The car took off for no apparent reason accelerating to an unsafe speed. I was only able to stop by shifting to neutral and slamming on the brakes missing several cars. The feedback I got was the floor mat...which I told the dealer was bull. I believe the problem may be in the computer. I checked all the cables and throttle body cables including linkage. I had the whole fuel system cleaned inside and out including the throttle body. This seemed to temporary solve the problem. My concerns are 1. I think Toyota needs to look further back in years this has been a concern by goggling this problem. 2. when the problem(s) are identified you need the look at repairs where the parts may have been used. 3. I believe this problem may be caused by several factors. 2002 Toyota Highlander
- Rosemont, IL, USA
Exc. Vibration in frt. Axle assy. Vibration can only be felt or heard in vehicle cab at the following speeds 38-43, 53-55,61-65 and above. Sometimes at the lower speeds. This vehicle was purchased in commonwealth of P. R. and shipped to the U. S. during the ownership of this vehicle, I have never been able to get any of the dealers in P. R. or U. S. to repair it. Complained in P.R. and stated tires balanced. Always tires problems. Vibration in the steering and cab area. The noise, drive you nuts, hearing and feeling it in steering.when relocating to ill.,took to closes dealer, peoria Toyota. Several months wait for their computer system. Peoria Toyota work on the vehicle and stated tires bad. Tires replace and still problems. Replaced the tires. So, I replaced tires and found same vibration as before and curt baungart stated the was the characteristic of this vehicle, however the vehicle still vibrated in the front axle assemble and is getting worst with miles added. Toyota has a problem with this vehicle and refuses to honor their warranty. I filed two arbitration hearing on this vehicle and have filed the complaint with lisa madigan's office of the atty. Gen. They told me and I quote from their letter" because this file appears to fall within your jurisdiction, we are referring it to your Agency for your information and possible action. By copy of this letter, we are informing the complainant of this referral" end of quote. Letter dated August 22, 2006. Lisa madigan has all of the correspondences(all record and letters from arbitration, Toyota and etc.), that I have sent to them. It's been a long journey and I hope and pray someone will look into this problem. Safety is being over looked because of the statement from dealer and Toyota (veh. Within specification of Toyota. Is it right to trade a vehicle off, which has a problem? incident of failure is the date of purchase.
- Princeville, IL, USA
- Jacksonville, FL, USA