4.5
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 24,367 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Shortly after the second oil change, 10000 miles the exhaust system started making noise. It started as a loud sound from the muffler and now has become a rattling sound and loud exhaust noise. The banging/rattling sound is worst during left hand turns. Dealer stated we damaged the exhaust pipe and the brackets needed repair $175. The mechanic was unable to show me any physical damage to the exhaust system. I noticed the new Highlanders have a different and smaller muffler which does not bang into adjacent parts. I wonder if I am not the only one with this problem.
- Ronkonkoma, NY, USA
Black smoke came out of the exhaust pipe, and vehicle consumed excessive oil. Dealership wanted to replace the valve seal and piston O-ring S, but the parts were on back order. Vehicle is at the dealership for repairs and consumer was asked to use a rental car since vehicle's parts for repair where not available at that time. Consumer received a call from dealer that vehicle was ready top be picked up. When consumer picked up the vehicle, he noticed that vehicle is once again smoking and experienced hesitation. Took vehicle to dealership and replaced the timing belt which caused the hesitation. However, the problem with the smoke coming out and occasional hesitation still exist.
- Frederiksted, VI, USA
- Aliso Viejo, CA, USA