3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
44,000 miles

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problem #1

Feb 052014

Highlander 6-cyl

  • 44,000 miles
Drivers side seat belt nylon webbing (actual belt portion) has started to severely unravel in several different places. I feel this is a factory defect in materials; however, local dealership where vehicle was purchased informs me that it will cost me $270 to replace this belt. Cost so high because the whole mechanism must be replaced...not just webbing. I am a senior citizen on a fixed income & cannot afford to replace the belt @ this cost. I feel manufacturer should replace @ no charge since a defective seat belt on drivers side is very dangerous. I have been a long time Toyota customer & this is my 1st compliant ever.

- Mobile, AL, USA

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