10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 28,810 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2004 Toyota Highlander. The contact stated that the headlights would intermittently overheat and melt without warning. The dealer advised the failure was due to the bulb becoming extremely hot and melting the head light lens. The vehicle was not repaired. The failure mileage was 44,000 and the current mileage was 51,000.
- Duluth, MN, USA
I have a 2004 Toyota highland and believe there is a design defect or manufacturing flaw with regard to the lens covers to the headlights and fog light covers. Both have significant melting from the light bulbs. I am concerned that the vehicle will catch on fire. All products involved are original Toyota parts. The lens covers each have a large (bigger than a quarter) circular spot where the melting took place from the inside out and there is a bubble on each. The same has happened with the fog lights and they are now cracked from the heat. I have contacted Toyota and they will not fix, replace, repair the lens covers and say that there is no recall. I would imagine that anything melting on a vehicle has the potential to catch fire. This has been progressively getting worse over several years so the incident date is not exact. It is evident that eventually there will be holes in these covers from the heat/melting as the daylights run constantly and cannot be turned off.
- Medway, MA, USA
I was leaving my home going to work today and noticed that my wife's Toyota 2004 Highlander headlight lenses had started to melt where the day time running lamps are.
- Central, SC, USA
The new model year 04 Toyota Highlander SUV and sienna vans have poorly designed and or misadjusted daytime running lights, causing blinding glare to on coming drivers, drivers in front of these vehicles and pedestrians walking at night. These excessively glaring lights distract and cause eye pain to other drivers and temporary blindness. This is a serious safety problem that needs to be addressed especially for pedestrians walking against traffic at night.
- Freehold, NJ, USA
- East Hardwick, VT, USA