10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 14,532 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Already have a case number, reported on 1/22/2010. I had a horrible accident in may of 2007 where the pedal became stuck and the car accelerated and I was unable to get the brakes to work. I hit another vehicle. While driving backwards out of a parking space in a grocery store parking lot. I have had to pay extra insurance premiums every six months and have that accident on my record. The fl hwy patrol officer said the accident was due to brake failure. One of the witnesses was an off-duty lake county sheriff's officer said he heard the acceleration and could not believe that someone was accelerating in the parking lot of a publix supermarket. I would like to know what Toyota is going to do to help car owners who have had accidents to correct their driving records and to contact insurance companies to help the insured to recoup extra monies paid because the car has bad equipment, which Toyota should have recalled long ago..
- Clermont, FL, USA
My 2005 Toyota Highlander V6 4WD, which I purchased new, has been experiencing a hesitation/shifting problem for nearly as long as I have owned the vehicle. While the problem does not always occur, it is quite pronounced when it does and has resulted in very dangerous situations. The problem has been brought to the direct attention of Toyota motor sales in California, and their response has been disturbingly poor. The Toyota dealer that has been servicing my vehicle has been very helpful, but apparently cannot take action to correct the problem without corporate authorization. Here is a summary of the problem: The vehicle cannot always decide when to accelerate from a stop - there have been many instances of initial hesitation/lack of adequate power upon applying the gas pedal. For example, I have experienced a delay of a second or two when applying the gas pedal to proceed. This has resulted in some very close calls with oncoming traffic. Also, there are occurrences where the vehicle cannot seem to decide between gears (it will sometimes jump up/down between the lower gears, such as 1st to 2nd gear and/or 2nd to 3rd gear). Furthermore, I have noticed a general lack of adequate acceleration/gas pedal response, especially during city driving (ie. Lower speeds). My local Toyota dealer has records of the problem since approximately 16,000 miles (the vehicle now has about 44,000 miles). I believe the issue is the ECM, which was reprogrammed but the problem returned. Based on my research, I believe the ECM may be defective and that replacing the unit may solve the problem. Toyota will not replace the ECM. About a month ago, the Toyota dealer was able to verify the hesitation problem during a service visit. However, they could not duplicate it later with the scan tool attached - they had the vehicle for two days trying to get a snap shot because the Toyota field service technician told them "no repairs are to be made until the problem occurs more often." Tw*
- Easthampton, MA, USA
On November 26th 2008 while traveling East on interstate 70 from denver, 75 mile an hour, and aprox twenty miles East of bennet Colorado, we experienced both front and rear passenger tire blowouts at the same time. The back passengers tire was destroyed. We were able to change it out with our spare. The front passengers tire was extremely low (1" off pavement) and had a bubble on the side wall of the tire. It had not broken the air seal around the rim, and so we were able to return very slow back aprox.25 miles to an exit and retrieve air for that tire. As the side wall bubble grew in size we stopped the air at about twenty pounds. We then returned aprox twenty mile back to denver, to a discount tire store. We then replaced all of the tires on our 2005 Toyota Highlander. Prior to departing on this trip we had rotated the original tires as well as checked and confirmed all air pressures, (the pressure was checked thirty minutes before leaving town) when checking the tires we had heard a hissing sound at the valve stems on both of the passenger tires. Thought this was just the air hose, but now believe that the valve stems were cracked and leaking air. I have documented the tire condition and have the original valve stems from the tire store. These tires were original equipment Michelin tires with 28644 mile on them. We believe that this condition was a result of faulty valve stems, and may be a serious safety concern for others. My Toyota dealer service center refers me to Michelin tire company, and Michelin refers me back to them. Toyota motor company has documented a report, but will not address the issue as a concern. We had three adults - (500 pounds) and three suit cases - (150 pounds) and therefore don't believe that at 750 - 800 pound that we were overloaded.
- Littleton, CO, USA
- Lucerne Valley, CA, USA