10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 17,098 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2005 Toyota Highlander. While entering a parking space, just before applying the brake, the vehicle accelerated into a concrete step. No one was injured during the crash but the vehicle suffered damage to the front end. He called the manufacturer and they collected all the information regarding the incident. However his vehicle was excluded from recall 09V388000 (vehicle speed control:accelerator pedal). The current and failure mileages were 40,892.
- Port Allen, LA, USA
2005 Toyota Highlander V6- the consumer drove off the lot on June 3, 2005; the cruise control behaved erratically and it often felt as if it was accelerating a couple of miles behind the desired speed. The consumer requested to pass this turkey which yielded different results. There is sometimes awkward down shifting and rapid acceleration which is preceded by hesitation. The consumer approached a village intersection, downhill with his foot on the brake. The consumer took his foot off of the brake and began to make a left turn onto desired street. The consumer tried to apply a bit of gas and nothing happened. The consumer tried to apply a bit more gas and again nothing happened. The third time the consumer added a bit more gas and the vehicle accelerated too fast causing the driver's and passenger's heads to tip back. This was a narrow main street in a main village. There were lots of possible targets, cars/ kids bikes, and others. Then there was the unanticipated down shifting for braking effect that tipped heads forward, but that was another story for another day, and not quite as annoying or nearly of the same concern. The dealer's service manager first asserted that there were no adjustments accessible for the mechanics. Inability to do something. After applying more gas and vehicle hesitation consumer searched for a technical service bulletin (tsb) and found none. But found one from June 3, 2005 that related to recalibrating of the transmission. Absolutely no mention of expressions of concern or earlier tsbs.
- Waldoboro, ME, USA
Caller said that twice his vehicle would not accelerate when hitting the gas pedal. When pressing the gas pedal to pass a car nothing happened for a few seconds. Dealer said there was nothing they could do about it, and that was the way the vehicle wa sdesigned. Dealer said they could not duplicate the problem. Manufacturer has not been contacted yet.
- Largo, FL, USA
While driving about 30 mph driver pressed on the accelerator in order to pass a vehicle on the right hand side. The vehicle refused to accelerate when pedal was applied, and finally accelerated after a few seconds.
- White Plains, NY, USA
- Laural, MD, USA