5.0
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 20,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Friday early May 2008, I carried my Highlander for it's 30K service at 28K, due to hesitation, lurching, backfiring at times and poor gas mileage. At the service, I was told they clean the accelerator senor. The vehicle ran fine getting 28 miles per gallon, but notice a change in the vehicle grounding. I could hear the engine noise though the radio sometimes in the morning. The engine noise was added feature. I noticed the engine shifting was smooth until the following Tuesday. It was rain traffic medium driving 65 mph. The Highlander consumed a quarter of a tank within 20 miles. My Highlander is kept in garage nightly and most of the day. I make an appointment to my nearest Toyota dealer on 16may08 31K. The local dealership reset my vehicle"S computer by connecting the battery and reconnection. I was told 2 weeks before hand at the dealership it was a possibly of vehicle ?S computer software needing upgrading when they cleaned the accelerator senor. Today, the vehicle doesn't have the smooth accelerating power. For this vehicle, riding in traffic causes serious problems due lack of power lurching, poor gas mileage or the possible of losing control. No computer test was completed. I change gas station types and various gas treatments, it ?S not the gas. I have driving and working on cars since 1978 from engine, electrical system and brakes. I even noticed when the Highlander is full with gas. The vehicle sometime cough or delay. Is there a lemon law this"
- Spotsylvania, VA, USA
First startup in mornings. Sometimes vehicle fails to start on first attempt. Second attempt it starts but for several miles after, a strong odor of gas in cabin area. Must roll window down to allow ventilation. Wife first complained about this issue and I assumed it was because she was depressing the accelerator while trying to start vehicle. It was not until I attempted on several occasion and the same thing happened.
- Garner, NC, USA
- Danville, VA, USA