Subject: Urgent Safety Concern - Recurring Issues with Toyota Highlander Hybrid Models Dear National Highway Traffic Safety Administration, We owned the car since almost new, after repeated attempts with Toyota, like others 300K customers from their own site, I am writing to file a formal complaint regarding persistent safety issues with Toyota Highlander Hybrid models, specifically between the years 2004 and 2007. Despite previous reports and numerous attempts to seek assistance from Toyota, the response has been unsatisfactory, with the company deflecting responsibility rather than providing a resolution. **Vehicle Information:** - Make: Toyota - Model: Highlander Hybrid - Year: 2007 - VIN: [XXX] **Description of the Issue:** 1) The primary concerns involve the hybrid a) BRAKE actuators failing/loosing braking power 2) the electrical inverters, which have shown a pattern of failure across many vehicles, including my own. 3) Leaky blow back from engine into intake. 4) Seat belts are not properly retracting, These failures could compromise the safety of the vehicle but also risk to the driver, passengers, and others on the road. **Previous Reports:** I have previously reported these issues to Toyota, but the attempts to resolve the matter have been met with deflection of blame. It is imperative to note that these issues are not isolated incidents but are widely reported by other owners of the same model. **Impact on Safety:** The malfunctioning of critical components such as the braking system has led to near-miss incidents that could have resulted in severe injuries or fatalities. It is unacceptable for such critical safety issues to remain unaddressed. **Request for Action:** I urge the NHTSA to investigate these reports thoroughly and take appropriate action to hold Toyota and its CEO accountable. The safety of countless drivers and the integrity of our transportation system depend on your prompt attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S

- Alpharetta, GA, USA