10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 78,090 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On 6/9/2010 asked dealer to ck. Vehicle B/C air vents were throwing out white substance. Dealer said the cabin filter was contaminated and replaced at 27,180 miles. On 12/9/2010 31,109 miles returned to dealer with same complaint white substance through vents. Same response, cabin filter. I said how could filter be the problem after just 3929 miles, 6 mo service. Dealer checked with Toyota no record of issues here. We also own a 2007 Lexus and had the same problem. On 1/14/2011 Lexus service replaced the evaporater core with updated part as per tsb 0032-28. Lexus said Toyota dealer should do the same. Toyota dealer has refused to replace. My concern, warranty expires in March 2011 and still having the problem. Cannot continue to replace costly cabin filter. What should I do to get the repair completed?
- Monroe Township, NJ, USA
- Kremmling, CO, USA