I keep my car very good in my life. Recently my limited Highlander 09 with 42.000 miles start clunking noise when I make a slow turning right, left to parking lot and every where when I make a turn slowly it have a clunking sound. I think that I can pay the part and Toyota have to have recall and help me to fix it. It is defect from Toyota.

- Katy, TX, USA

I was sold over internet by vandergrift Toyota of arlington, tx a falsely advertised 2009 Toyota Highlander, that was delivered to me in san antonio, tx in enclimate weather and while I was in a full body brace, I had told them of weather, and was in down pour when they delivered, I was unable to examine car in my condition and weather till next morning. Car had been wrecked, had silt in rear tail lights, I tried to have dealership fix it, by taking car back to them, I did not hv another car. The conditions of the car were never disclosed, I did not received a buyers guide, only a blank sales contract with my name, car make and model and VIN with price paid. I hv repeatedly tried to resolve matter, dealer has lied repeatedly and billigerent. I have called owners of dealership, berkshire hathaway, they defer to dealer, dealer has done nothing, I have tried to tell people at berkshire hathaway this is something a dealer has dropped on me, who are and represent the berkshire hathaway brand, I told bh, I would persue and seek to expose to authoritative entities, and press, they have done nothing. I have also filed a pending complaint with Texas dmv. I also have according to use title 18 2511 (2)(D), recorded conversations with dlrships used sales mngr, general mngr/partner, and berkshire hathaway, and previous owner who told me when car traded in, dlr sd wold not keep do to miles and age, wd go to wholes auction. I also hv screen shot where dealer continued to advertise car for sale at reduced price 12 days after initial deposit and over a week after wire trnsfer, and 5 days after delivery. Other, problems included components advertised or options not included. Toyota tow pkg, turned out to be uhaul hitch bolted on, no wiring to even coonect to brakes, and no additional radiator/fans/ to aid in hauling /towing, and no stellite radio as advertised. Original ad photos faked

- Windcrest, TX, USA

The contact owns a 2009 Toyota Highlander. The contact stated that the suspension was loose and the braking system would not operate properly. The brakes would go to the floorboard when depressed. The brakes would not engage intermittently when depressed. The contact stated that the driver's seat would no longer move backward, and was positioned entirely too close to he steering wheel. The contact stated there was little room for movement when driving. The vehicle was taken to four separate dealers and the contact was told that the vehicle was operating as designed. The vehicle was not repaired. The failure mileage was 400 and the current mileage was 6,500. The consumer stated when she realized a police officer was behind she attempted to stop, the vehicle continued to accelerate and the brakes collapsed very low to the floor. The consumer had to pump the brakes to slow the vehicle down. The consumer also stated the lug nuts broke on the front driver side wheel. The cruise control was inoperative, and the engine had a slight ticking sound and the rotors were rusting. Updated evoq 12/23/10 the consumer stated the seat belt wrapped tightly around her throat. The front wheel was loose, there was a whining noise coming from the vehicle. When the consumer attempted to accelerate the vehicle would stall, the cruise control no longer worked. The accelerator pedal no longer stays in place and the steering wheel turned in different directions. Updated 07/07/11.

- Henderson, NC, USA