3.7

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,500 miles

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problem #2

Apr 082013

Highlander 6-cyl

  • 45,000 miles
The vehicle is a 2009 Toyota Highlander. The power arm broke off of the rear power liftgate when closing. The driver side hinge on the rear power liftgate bowed and would not allow us to close the door. This hatchback/liftgate support device issue occurred March 2013. We filed a formal complaint to Toyota who would not accept responsibility but with just a google search you will find hundreds of people with the same complaint. The safety issue here is that door can close on a small child and not be able to release because the part that becomes bowed makes it stick in position.

- Walnut Creek, CA, USA

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problem #1

Aug 032010

Highlander

  • 22,000 miles
The contact owns a 2009 Toyota Highlander. The contact stated that the lift gate failed to open or close automatically. The vehicle was taken to the dealer. The technician diagnosed that the hatch panel was deformed causing the power door motor to work harder than designed. As a result the power hatch motor, hatch door, lid hinges, lid hinge stays, and rear bumper assembly needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 22,000 and current mileage was 113,000.

- Mahwah, NJ, USA

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