At times rear door won't close using either front or rear buttons, and shorter people like kids cannot reach door handle to close door. Once door is manually closed, the buttons can once again be used to open door. Possibly can be electrical issue.

I also experienced the same situation with an XLE model at the dealership. The sales guy couldn't close the door either.

I can't get into my own trunk. Its annoying and it better not cost me any money.