10.0
really awful- Crashes / Fires:
- 5 / 0
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 4,034 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
*AIRBAG FAILURE* -Head on impact with tree. -Significant front end damage. -Vehicle towed from scene, deemed total loss by insurance company. -Police report on file (can provide if needed) -All First Responders on scene we-??re shocked/commented/observed that airbags were not deployed: police, fire, ems. As well as all bystanders. -no vehicle warning lamps on prior: car was just inspected and oil change in recent months. -no recalls on vehicle. -not sure if vehicle still avail for inspection: it-??s at junkyard under insurance co and title has been passed to them. -able to provide multiple pictures of vehicle, police and bystanders able to provide pics also. -3 vehicle occupants: driver seat, passenger seat, rear passenger side car seat. -2 adults, one 4.5y/o child. -all occupants in seatbelts. -all occupants rcvd medical care, 2 ongoing care. How was our safety put at risk? Please see pics, and read above. Our safety was put in the line of fire due to this faulty system. Accident details: My car with right of way. My car t-boned by car who ran a blinking red light and stop sign. My car hit on rear drivers side. My car spun into oncoming traffic, across oncoming lane, over curb, through a fence and into a tree. My car stopped by tree in front end. Significant front end damage. * AIRBAGS WERE DEPLOYED** Engine drop and frame damage. Car not drivable. All occupants EMS transport to hospital. Other car: Unknown speed. Driver states she -??had a green light-?? (no green light at that intersection). No evidence of slowing prior to impact. Car also towed/not drivable. **this was a manufacturer error** Please contact me for more info.
- Taunton, MA, USA
Airbags did not deploy in front end crash. The vehicle is available at tow center for inspection. Driver sustained concussion from frontal head impact to roof/windshield area of vehicle. No dealership has been contacted. The police have inspected the vehicle. The insurance has been notified of damage and location of tow center. There were no indication lights of any kind for check concerns. The vehicle has never previously been involved in an impact accident.
- Bell Buckle, TN, USA
We were involved in a car accident on 04/29/2021 and the front airbags that are suppose to come out the wheel and dashboard didn't deploy just the rear airbags. Toyota told me the impact wasn't hard enough for them to deploy but as you will see from the pictures attached the whole front end of the car is gone. Please see attached police report and photos for more details.
- Laplace, LA, USA
Another driver pulled out in front of me on a city street on 03/23/17 and I hit the side of his car with the front of my SUV. I was going about 35-40 mph the force from his car then knocked me head on into a light pole. I was knocked unconscious at the initial hit. My SUV was totaled and the front frame was bent from the impact into the pole. The air bag never came out at all. The rescue men all remarked about it because the accident was so forceful. I had a concussion & had to retire from my job & continue to have memory issues. I called Toyota about a week after the accident when I felt a little better so they could look into it. By the time they got with the place where the car had been towed, the SUV had been sold for scrap ( I guess) so they said they could not get the data box.
- Tuscaloosa, AL, USA
Vehicle was in motion on a city straight going through a green light when a vehicle traveling the opposite direction attempted to make left-hand turn and struck the front of the Toyota Highlander 2015. Both cars were in motion when the collision occurred. When the Toyota Highlander 2015 was brought to the body shop to be repaired the appraiser indicated that the air bags should have deployed and they needed to be investigated for defects.
- Savannah, GA, USA
My driver's side airbag failed to deploy. I hit my chest on the steering wheel. I was in a car accident on September 30, 2015 at 10:00 am on highway 95, the speed limit was 65. A man hydroplaned in front of me, I had to be going at least 40......updated 10/19/15.....updated 12/29/15
- Georgetown, MA, USA
- The Woodlands, TX, USA