10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 5,333 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The new headrests are too far forward and create a literal pain in the neck. The new headrest requirements are causing the manufacturers to produce vehicles that the end users are having to modify, or set the seats at an angle that increases the likelihood of injury in an accident. This is true of most new vehicles. Please revise the new regulations.
- Manakin Sabot, VA, USA
The contact owns a 2017 Toyota Highlander. While the vehicle was stationary and while driving various speeds, the driveshaft became exposed. In addition, the driver and passenger seat adjustment levers became detached from the seat harness. Oaklawn Toyota in oaklawn, il (60453-2668) was made aware of the issue and stated that there was nothing wrong with the vehicle. The manufacturer was made aware of the issue. The failure mileage was 1,000. Updated 09/28/17****updated 10/24/17 the consumer stated the navigation system and radio failed. The vehicle was not sold with leather seats as it was supposed to have been.
- Chicago, IL, USA
- Owasso, OK, USA