10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 35,333 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2017 Toyota Highlander. The contact stated while his wife was driving inside the parking lot of a gas station, the steering wheel seized and then the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact stated that a bystander assisted with jumpstarting the vehicle. The contact drove the vehicle to a nearby Walmart and was informed that the battery needed to be replaced. The contact purchased and replaced the battery. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed. The manufacturer had not been informed of the failure. The failure mileage was approximately 106,000.
- Vinemont, AL, USA
Have taken this vehicle multiples times to Toyota dealers looking to address a front suspension problem. It feels like the steering wheel is shaking a little bit when is being driven at slow speed over uneven street pavement surface (small potholes) it feels something in the suspension is loose and it wobbles from left and right. I always feel it on the steering wheel. They haven't been able to determine what is the real problem arguing they don't feel any wobbling on the vehicle
- Chicago, IL, USA
- Reading, MA, USA