10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 7,852 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
When coming to a stop the vehicle will often lurch forward. The lurch is powerful and could easily cause a collision. This problem occurs both when stopping in traffic and pulling into parking spaces. We were told by the dealer that the problem is caused by hybrid cars but we've had hybrid cars before that did not exhibit this behavior. It sounds like the dealership is aware of the problem but Toyota is not addressing it. This issue certainly poses a safety issue, especially for vehicles in front of the affected vehicle when attempting to stop.
- Castle Pines, CO, USA
I was pulling into a parking space in a parking garage. As i was pulling in, the car unintentionally had a rapid acceleration event and crashed into a cement pillar causing the car to be a total loss
- Manchester, IA, USA
The contact owns a 2020 Toyota Highlander. The contact stated that after slowing down to come to a stop, the vehicle would inadvertently surged forward. There were no warning lights illuminated. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The vehicle had not been repaired. The failure had since become more frequent. The manufacturer was made aware of the failure. The approximate failure mileage is 36,009.
- Avon, MA, USA
Vehicle went into limp mode reieved code P0300 reduced engine power on highway when accelerating
- Brooklyn, NY, USA
Driving 50 miles/ hour vehcle started loosing power and started to shake. Engine light came on and two different messages in dashboard pop out. One about hybrid malfunction and the other output power reduced.
- Ellensburg, WA, USA
We recently purchased our Highlander and it has a little over 4,000 miles. Today while driving down the road at about 45 mph, the car just lost power and the check engine light came on. 1. check engine - reduced engine power 2. secondary collision brake system malfunction we had to park and wait for the Toyota dealership to come and tow it to the service center. At this point I don't know what was wrong or why it just cut out while driving. I am very concerned and can only hope Toyota can address this or replace the car.
- Sparks, NV, USA
- Seabeck, WA, USA