10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
7,852 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2020 Toyota Highlander:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #7

Dec 022024

Highlander

  • miles
my wife was pulling into a driveway slowly approximately 5 mph when she went to stop the Toyota Highlander sped up to full speed and smash the tree while my wife was depressing the brake. All airbags were deployed and it looks like they are going to total the Toyota Highlander that has all the maintenance records Very lucky to not have somebody seriously injured.

- Seabeck, WA, USA

problem #6

Feb 012024

Highlander

  • miles
When coming to a stop the vehicle will often lurch forward. The lurch is powerful and could easily cause a collision. This problem occurs both when stopping in traffic and pulling into parking spaces. We were told by the dealer that the problem is caused by hybrid cars but we've had hybrid cars before that did not exhibit this behavior. It sounds like the dealership is aware of the problem but Toyota is not addressing it. This issue certainly poses a safety issue, especially for vehicles in front of the affected vehicle when attempting to stop.

- Castle Pines, CO, USA

problem #5

May 032024

Highlander

  • miles
I was pulling into a parking space in a parking garage. As i was pulling in, the car unintentionally had a rapid acceleration event and crashed into a cement pillar causing the car to be a total loss

- Manchester, IA, USA

problem #4

Aug 182022

Highlander 4-cyl

  • 36,009 miles
The contact owns a 2020 Toyota Highlander. The contact stated that after slowing down to come to a stop, the vehicle would inadvertently surged forward. There were no warning lights illuminated. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The vehicle had not been repaired. The failure had since become more frequent. The manufacturer was made aware of the failure. The approximate failure mileage is 36,009.

- Avon, MA, USA

problem #3

Jan 132021

Highlander

  • 12,995 miles
Vehicle went into limp mode reieved code P0300 reduced engine power on highway when accelerating

- Brooklyn, NY, USA

problem #2

Dec 312020

Highlander

  • 1,960 miles
Driving 50 miles/ hour vehcle started loosing power and started to shake. Engine light came on and two different messages in dashboard pop out. One about hybrid malfunction and the other output power reduced.

- Ellensburg, WA, USA

problem #1

Dec 232020

Highlander

  • 4,000 miles
We recently purchased our Highlander and it has a little over 4,000 miles. Today while driving down the road at about 45 mph, the car just lost power and the check engine light came on. 1. check engine - reduced engine power 2. secondary collision brake system malfunction we had to park and wait for the Toyota dealership to come and tow it to the service center. At this point I don't know what was wrong or why it just cut out while driving. I am very concerned and can only hope Toyota can address this or replace the car.

- Sparks, NV, USA