9.0

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,333 miles

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problem #3

Dec 172022

Highlander

  • miles
Driver's seatbelt doesn't latch well and when latched it is very difficult to unlatch making you feel trapped in vehicle.

- Portland, TN, USA

problem #2

Jul 032020

Highlander

  • 7,000 miles
Occupancy sensor for driver seat, 2nd row bench, and 3rd row bench malfunction. Vehicle display shows seats are occupied and seat belts not engaged when seats are not occupied. Error message displays until vehicle is in motion.

- Orlando, FL, USA

problem #1

May 012020

Highlander 6-cyl

  • miles
Vehicle is equipped with seat belt sensors and alerts for all seats, yet fails to accurately report which seats are buckled or not when occupied. This alert is supposed to occur when turning on the vehicle and before shifting out of park. Many times, with just the driver sitting and no passengers in the car, it reports that there are people seated with an unbuckled seat belt. Other times when there are people seated and unbuckled the system does not recognize it and no alert appears. This is a safety feature that is advertised for sales but does not work. Ensuring that these advertised safety features function correctly should be of high importance especially when people like I do, depend on them for the safety of their children.

- San Diego, CA, USA