10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Driver side mirror vibrates and gets worse on the interstate and windy days. It does not give clear, steady view. Night time all you see is shaking headlights. It-€™s highly distracting and discomforting to eyes and causes headaches. Taken it to dealership plenty of times. It was replaced one time and still same issue. Dealership contacted Toyota about the issue and still no solution.
- Biloxi, MS, USA
Since purchasing this 2021 Highlander Platinum in July 2021, the glass of the side mirrors are always 'shaky' at speeds above 40mph. The dealer has replaced the glass, which did not improve the issue. They then replaced the entire mirror assembly, which still has not fixed the issue. The mirror is shaky/jittery enough to make it difficult to look into while driving prior to changing lanes.
- Tampa, FL, USA
There is defect in the Toyota Highlander platinums' driver side mirror. The mirror glass will vibrate left and right when driving. It distorts the image in the mirror. When on highway, it is very noticeable. This kind of vibration should only occur if you drive over those potholes or ripple on the yellow double solid lines or shoulder of road. I have test driven multiple ones of the same trim on the dealership's lot to try to get dealership to look into replacing/fixing my mirror, but they are saying its a characteristic of the vehicle since the others are doing it. Also test drove a limited trim and the vibration was worst than the platinum. I have not had this issue with other 4 wheel cars. Toyota will not address this issue just based on my complaint so I am putting this complaint so hopefully Toyota will address the issue.
- Perry Hall, MD, USA
- Livingston, MT, USA